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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
220 Reviews

220 Reviews of Jacksonville Kia - Service Center

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May 04, 2024

Staff is Very friendly. They were very knowledgeable about their products. They were helpful in helping make sure I understand the terms and conditions of my contract. They More

by c_m_turnage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

They have excellent customer service and friendly environment. I would recommend them to all my friends and workers. More

by coreyross85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

The service has always been exeptional as well as memorable customer experiance to always come to expect in every visit. More

by YESHUA928
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Service advisor Chris was professional and Courteous. Service was completed in remarkable time for a total engine replacement! More

by CCOLE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 02, 2024

Extremely courteous and helpful with fulfilling my immediate need to have my Kia Sorento services met at the most expeditious and convenient timetable available. More

by tehuti2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
May 01, 2024

Service is incredibly easy and they take great care of us while waiting. Always a pleasure More

by Atodd626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Castro
April 29, 2024

The service at this kia dealership is always on point. I will certainly go back to them for my next oil change. More

by RICHARD PACK JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember names but it was the whole service department
April 26, 2024

Everyone was pleasant and polite. They took their time and were thorough and Explained everything to me. More

by melindakwest82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Customer service was good, scheduling was good,service and work performed good and the service time great thank s More

by Mmontford 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Said they ordered me a part, that would be in within 2-3 days.. that was almost two weeks ago and they have never called me More

by A.EALY1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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