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Jacksonville Kia

Jacksonville, NC

4.4
711 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 711 reviews

March 05, 2018

Service Department Had my wheel lock up on my 2018 Kia Sorento was stuck in a parking lot about 10 minutes away from the dealership. Call the service department for guid More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service Department
February 14, 2018

GREAT SALES AND STAFF ME AND MY WIFE BOTH BOUGHT NEW KIA"S ARE SALESMAN WAS AMAZING KIRK MADE BUYING A TWO NEW CARS A GREAT EXPER FOR ME AND MY WIFE WE THANK YOU ONES AGAIN More

by RIO2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KIRK RAY
December 02, 2017

super salesman my experience at kia was excellent because of the sales person Mat.He was very helpful and went out of his way to make sure I got what I wanted at the More

by joanne herkshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cancino
October 22, 2017

Frustrating experience Stevenson Kia has been our go to dealership for the past 4 years. Chris Hodge and Donald Hoff sold us our last two vehicles and I have nothing but ama More

by Aleeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 23, 2017 -

Jacksonville Kia responded

Aleeson, Thank you for the kind words about Stevenson Kia! In regards to your recent experience here, I would like to discuss this situation further with you. Please call me at your earliest convenience at 910-455-1555. Thank you! Pat Fire Executive General Manager Stevenson Automotive Group (910) 455-1555

June 02, 2017

Professional and courteous May 31 We had a great experience leasing a new Sorento with Jesse. He was pleasant and professional. All info presented was clear and accurate with him as w More

by Gale Whitworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Materne
Sep 30, 2017 -

Jacksonville Kia responded

Gale, Thank you for the wonderful review about Jesse Materne and Stevenson Kia. We appreciate you as a customer. Sincerely, Pat Fire General Manager

March 31, 2017

poor service I brought my car in last week and had poor service done. no communication whatsoever. i wish there was better communication between the advisors and c More

by Angry customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rude female
Jun 22, 2017 -

Jacksonville Kia responded

Here at Stevenson we pride ourselves on exceptional customer service. I would like to personally discuss your concerns with you regarding your last visit. You can contact me directly at 910.455.1555. Thank you, Jeremy Storey Operations Manager

Sep 30, 2017 -

Jacksonville Kia responded

Here at Stevenson Kia, it is extremely rare to have a customer feel the way that you do about our service. I would like to personally get involved to see what we can to to keep you as one of our many happy customers. Please feel free to call me to discuss at 910-455-1555. Sincerely, Pat Fire

January 23, 2017

👍 Excellent Experience we went to see if we could do a trade in and being greeted by DJ I started to ask him some questions shortly after I knew I was with someone very pers More

by Flower girl kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Sep 30, 2017 -

Jacksonville Kia responded

Kate, Thank you so much for the wonderful review. We appreciate you. Sincerely, Pat Fire General Manager

December 11, 2016

Second time buyer from stevenson Great dealership exceptional service department. Never a problem with this Stevenson personnel courteous polite helpful staff. You won't do better th More

by Octive Frampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
November 29, 2016

SIMPLY AMAZING!!!!!! :) I had the pleasure of being greeted at the door by DJ Walters, he was very professional and gave me great service. I was hopeful but not 100% certain More

by ELC2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ WALTERS and JAMES WATERS
November 10, 2016

Good people and very friendly I would like too thank Jesse the sales associate and Bill the sales manager for working hard in fighting for me to get my Kia Cadenza back. More

by Ljames892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse