Jacksonville Kia - Service Center

Always great costumer service. Will recommend without a doubt. Everything was explained amd questions answered. Great job Will recommend without a doubt. Everything was explained amd questions answered. Great job More

Service was quick and Kaylee took care of us and was amazing good job everyone amazing good job everyone More

Very professional and attentive personnel The experience was very pleasant and I was satisfied with the results. I didn't have to wait too long to get service was very pleasant and I was satisfied with the results. I didn't have to wait too long to get service More

Communication was alright, but I appreciate Chris working with us to ensure CarMax covered the repair under their warranty. with us to ensure CarMax covered the repair under their warranty. More

Great My experience with all 3 Advisors at Jacksonville Kia is always great! They all are amazing and definitely great at their jobs. Kia is always great! They all are amazing and definitely great at their jobs. More

Clerk was not very friendly, not very customer service oriented. Was very aggressive and not nice. oriented. Was very aggressive and not nice. More

Great customer service, super friendly and honest. Nice waiting area and show room. Highly recommend! Nice waiting area and show room. Highly recommend! More

I've never had a bad experience at Jacksonville Kia. Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicl Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicle and at pick up goes over everything again and always asks if I have questions. Cody in parts was also extremely helpful when I called to inquire about getting new tires as well as taking the extra step to let service know I needed to make an appointment and what for and that they already had what I needed and relayed my info to them and they gave me a call in less than 5 minutes to get it scheduled. Will never take my telluride anywhere else to have service done. More

I am utterly disgusted with the level of professionalism. Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put air in my tires again. You have been warned More

Excellent customer service Brought my vehicle from Wilmington about an hour away just for the customer service. Wilmington about an hour away just for the customer service. More