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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
454 Reviews

454 Reviews of Jacksonville Kia - Service Center

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May 27, 2025

Said things that were not true. Tried to over sell what I needed for my vehicle More

by spapenfuse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
May 27, 2025

Great place to go to buy a vehicle and service department does a wonderful job More

by dellanewkirk99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

El personal de servicio al cliente son amables, atentos, servicial, me aclararon todas mis dudas. Muchas gracias More

by nerd246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Always great costumer service. Will recommend without a doubt. Everything was explained amd questions answered. Great job More

by SN_MERCED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Service was quick and Kaylee took care of us and was amazing good job everyone More

by SomeGuest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Klaumann
May 23, 2025

Very professional and attentive personnel The experience was very pleasant and I was satisfied with the results. I didn't have to wait too long to get service More

by YARY317
Recommend Dealer
Yes
May 23, 2025

Communication was alright, but I appreciate Chris working with us to ensure CarMax covered the repair under their warranty. More

by Kegangerdes
Recommend Dealer
Yes
Employees Worked With
Chris
May 22, 2025

Great My experience with all 3 Advisors at Jacksonville Kia is always great! They all are amazing and definitely great at their jobs. More

by DiamondDepreep
Recommend Dealer
Yes
May 21, 2025

Clerk was not very friendly, not very customer service oriented. Was very aggressive and not nice. More

by Demariafrank68
Recommend Dealer
No
May 18, 2025

Great customer service, super friendly and honest. Nice waiting area and show room. Highly recommend! More

by TLARSON3282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vance
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