Jacksonville Kia - Service Center

Happy always a pleasure to bring my vehicles here they do everything that is expected everything that is expected More

Able to do things under warante Covered set belt concerns but did not have parts. Waiting for my parts to come in but did not have parts. Waiting for my parts to come in More

Wonderful! Every time I have come here it’s been a good experience! I respect and appreciate all! Thank you Every time I have come here it’s been a good experience! I respect and appreciate all! Thank you More

Awesome staff! I received fast, courteous service. The waiting area is also very nice and clean. I received fast, courteous service. The waiting area is also very nice and clean. More

Got everything done in a timely manner. Great customer service. I will be back! Again Great customer service. I will be back! Again More

No No No no no no no no no no no no no no no no no More

Worst car service place I have ever been too. My vehicle was service several weeks ago & I'm just now getting this survey. I came to check my car in and asked if they could cover my seat, floor a My vehicle was service several weeks ago & I'm just now getting this survey. I came to check my car in and asked if they could cover my seat, floor and steering wheel with protection cover as they should be doing anyway b/c they alway leave my steering wheel and shift gear dirty/oily from them not cleaning there hands after oil change, tire rotation etc. They did not do it. It was pouring down raining outside, there was no other vehicle under the car cover; where you, pick up your vehicle after service is finish. This short black guy (don't know his name) literally parked my car out in the rain. My vehicle was more than half way in the rain, I had to pick my 2 yr old child in her car seat, out in the rain. She was wet; both of my parents, as well as I was wet. The inside of my vehicle got wet b/c of there pettiness, of another survey I filled out on how horrible there customer service is. As you can see in this survey as well, I don't need to lie when the proof is right infront of you. The entire staff team there needs to be moved around, they are to complacent at Kia. More

Nice inside awaiting room and did not have to wait very long for the service to be completed long for the service to be completed More

Great service from Kaylee, and in a timely manner! And my car wasn't even a Kia.😁 And my car wasn't even a Kia.😁 More

Great jobI will be back at Jacksonville Kia to get my Kia Sedona fix. The service team is amazing. Thank you. The Pickett's Sedona fix. The service team is amazing. Thank you. The Pickett's More