Back

Jacksonville Kia - Service Center

Jacksonville, NC

4.2
433 Reviews

433 Reviews of Jacksonville Kia - Service Center

Sort by
October 14, 2024

Customer service is horrible. I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service repre More

by SHALENA.SIDBURY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

I always get great customer service when I visit. The wait is never too long either. More

by TAMIKA.SHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who Olivia is but the guy in service dept I think named JD is awesome.
October 12, 2024

They are always quick and courteous with their service. and always keeps you up to date on the service completion More

by debi.rogers6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lucas
October 11, 2024

The place is clean . The representative is friendly, courtesy and knowledgeable. Would visit again and recommend. More

by Finishline50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Good service very overpriced. Was told I was getting a discount for being retired military and 85 year old discounts. I won't be back More

by whitfield.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

I love JL everytime I go there I have a great experience. Cheyanne (I think that’s her name) at the front was amazing! More

by angelamiles11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne
October 07, 2024

Good afternoon to whom it may concern when I came to the dealership last Wednesday it was the second time that I came for my car Kia K5 and they took care of the problem and they were very nice nude what th More

by cowardshran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The entire experience was quite amazing. I was greeted immediately upon my arrival, We went over what they were going to do. I was waiting, so they directed me to a very nice area with comfo More

by GRAMMYLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall names, but the 3 people I interacted with were exceptional in every way
October 04, 2024

They were very helpful and I was not at the dealership for very long. Everything was taken care of in a timely manner and I was very satisfied More

by lhpostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Pleasantly pleased at the attention given. Will go to them anytime in town and need help. More

by CAROLYNNUNN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...