Jacksonville Kia - Service Center

I am utterly disgusted with the level of professionalism. Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put air in my tires again. You have been warned More

I've never had a bad experience at Jacksonville Kia. Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicl Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicle and at pick up goes over everything again and always asks if I have questions. Cody in parts was also extremely helpful when I called to inquire about getting new tires as well as taking the extra step to let service know I needed to make an appointment and what for and that they already had what I needed and relayed my info to them and they gave me a call in less than 5 minutes to get it scheduled. Will never take my telluride anywhere else to have service done. More

Excellent customer service Brought my vehicle from Wilmington about an hour away just for the customer service. Wilmington about an hour away just for the customer service. More

Kept in contact with me throughout the entire process and made sure the repairs were complete correctly! Highly recommend! made sure the repairs were complete correctly! Highly recommend! More

Good service, sometimes they act a little agitated, of course we all have bad days, but it should never be taken out in the next customer. course we all have bad days, but it should never be taken out in the next customer. More

This dealership helped me out with a payment plan to get a major repair done. a major repair done. More

Awesome sauce, just as expected. Thank you Jacksonville Kia’r. We appreciate allah you folks. Thank you Jacksonville Kia’r. We appreciate allah you folks. More

Everyone was extremely kind and courteous at the Kia dealership. Very prompt service and not a long wait. dealership. Very prompt service and not a long wait. More

Excellent customer service! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! More

Wasn’t informed clearly on the price of the oil change. Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! More