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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
467 Reviews

467 Reviews of Jacksonville Kia - Service Center

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June 02, 2025

The Kia dealership is professional and does not have long wait times. However, when I checked out and went to my car the things that were in my glove box were scattered in the floor as well as the 2 screws t More

by dana.thompson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

, Takes advantage of women always have to argue for what is due FREE on maintenance agreements always, 3 phone calls 2 emails to management and still no response! Want KIA to buy my car back so I never have More

by SHERRYAMRYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
May 29, 2025

I arrived early before my appt and was assisted right away. The waiting room was clean and quiet. Very friendly and helpful staff. More

by S George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 27, 2025

Said things that were not true. Tried to over sell what I needed for my vehicle More

by spapenfuse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
May 27, 2025

Great place to go to buy a vehicle and service department does a wonderful job More

by dellanewkirk99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

El personal de servicio al cliente son amables, atentos, servicial, me aclararon todas mis dudas. Muchas gracias More

by nerd246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Always great costumer service. Will recommend without a doubt. Everything was explained amd questions answered. Great job More

by SN_MERCED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Service was quick and Kaylee took care of us and was amazing good job everyone More

by SomeGuest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Klaumann
May 23, 2025

Very professional and attentive personnel The experience was very pleasant and I was satisfied with the results. I didn't have to wait too long to get service More

by YARY317
Recommend Dealer
Yes
May 23, 2025

Communication was alright, but I appreciate Chris working with us to ensure CarMax covered the repair under their warranty. More

by Kegangerdes
Recommend Dealer
Yes
Employees Worked With
Chris
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