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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
432 Reviews

432 Reviews of Jacksonville Kia - Service Center

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April 23, 2025

Very kind. Explained things to my understanding. He kept me informed of the wait time. More

by grandmabarbara57
Recommend Dealer
Yes
April 23, 2025

Great place to do business They are honest and quick. Than you we will be back More

by rgcanby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

The customer service is exexcellent, I didn't have to wait too long for my car to be repaired. More

by jax1809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Amazing service as usual; especially the older fella in service :). Always makes my visit seamless. Thank you for everything! More

by CV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I dropped my car off for a repair. The part needed was already delivered and I was told it would take 1-2 hours to repair. The next day I called to see how my vehicle was doing. The pe More

by MayaLBurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Service center was able to help get my car back on the road so we could get back home to Michigan. More

by tsmalenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Jacksonville KIA staff were courteous and extremely processional. I highly recommend service to this dealership! More

by Kendrixgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Will NEVER use or recommend this dealership! I received horrific treatment. They are liars, unprofessional and abusive. More

by aromaseas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Who is Olivia?!? Never saw her. Justin was sales manager-so horrible.
April 01, 2025

I knew the dealership was under construction and that cannot be helped. I would suggest having parking closer to the entrance for customers. More

by DPAULY65
Recommend Dealer
Yes
Employees Worked With
Na
March 31, 2025

Okay experience, not great not completely awful. Still not even completely done with the repair as a part was broken during the repair and needed ordered More

by KATIESTAR2434
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not my service person
2
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