Jacksonville Kia - Service Center

They have to be more friendly. also knows and to talk to people . Be more polite also knows and to talk to people . Be more polite More

Quick service and reasonable explanations. Professional individual that worked with me to find the optimal solution. Professional individual that worked with me to find the optimal solution. More

There always polite I never have a issue when I go there and I will always go back to this kia and I will always go back to this kia More

On 6/28 I had my car towed into Kia because it would not start at Food Lion. Kia refused to look at it that day and said they had too many tow-ins that would have to wait. When I called the next day 6/29 start at Food Lion. Kia refused to look at it that day and said they had too many tow-ins that would have to wait. When I called the next day 6/29 at 1 p,m no one would answer the phone so I had to leave message. Tried to get someone on the phone multiple times over 2 days with the same result. A friend took me over at 4pm on 6/29 and it had not yet been looked at. Then they to finally jumped it, took it into the garage and said it was the battery so I got a new battery. The lack of communication and failure to give me even the courtesy of a call back regarding the status of my car was extremely unsatisfactory. I purchased my 2020 Kia Optima at this dealership and will likely not return to them again. More

The service was fast and efficient while Kenneth was informative and friendly. It was a great experience. informative and friendly. It was a great experience. More

Great service Rachel was awesome! Very pleased with the trade in process and new vehicle Very pleased with the trade in process and new vehicle More

Great customer service Robby and Chris and mechanics! I feel well taken care of everytime! I feel well taken care of everytime! More

Delivered the vehicle witthin the time promised. The car is clean and runs great. I will not have a hesitate returning to this dealership for my vehicle's next service. The car is clean and runs great. I will not have a hesitate returning to this dealership for my vehicle's next service. More

Good Service, took a little long to have my car ready, but was happy with the service. I got my part on order. but was happy with the service. I got my part on order. More

First time using Jacksonville Kia. Mr. Vance had me checked in,in no time. He was very knowledgeable and answered all of my questions. Mr. Vance had me checked in,in no time. He was very knowledgeable and answered all of my questions. More