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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
460 Reviews

460 Reviews of Jacksonville Kia - Service Center

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November 24, 2023

Terrance Hoffman was our salesman and he was great! Second car thru him. Great service More

by chopperjohn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Always so helpful. Service department is great. We I go I don’t have to sit all day. More

by CONNIEHALSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

I feel like I was mislead with the warranty. I thought I could service the vehicle at any location and wasn’t informed about the military for life program. More

by Onechicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Awesome two cool guys that work at the service desk they're good to go. More

by CHARLESJACKSON19978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Generally good experience, except for an estimate of $170. This was to determine the reason there was a week water flow on the windshield wiper. Additionally there would be parts and labor. Took it to m More

by rajleroux
Recommend Dealer
Yes
November 15, 2023

Everyone is helpful and makes sure you are being taken care of. My service was done very quickly and conveniently. More

by Usmc8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

The team at Jacksonville Kia were very knowledgeable and helpful. I appreciated their patience most of all. ♥️ More

by Alaina Whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Gave us no update on our vehicle for the over month it was kept. When we finally received it less than a day later the check engine light came on. More

by collins.a.mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Always quick and timely service. Upfront with the pricing. Helpful in completing regular maintenance requirements. More

by TRKING21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

The service was great and quick. The people were outstanding and I would recommend Jacksonville Kia as the place to go to get your Kia worked on. More

by Dbstrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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