Jacksonville Kia - Service Center

Retuned the vehicle with a check engine light still illuminating after 2 months of having the vehicle illuminating after 2 months of having the vehicle More

They got me in and took care of my problems very quickly and the customer service was outstanding. Would highly recommend them to anyone that needs their Kia worked on. and the customer service was outstanding. Would highly recommend them to anyone that needs their Kia worked on. More

The service department are professional and courteous. My vehicle has always been completed in a timely manner. My vehicle has always been completed in a timely manner. More

I was ripped off and lied to. They hurried and did work before I could double check if II needed it done. They didn’t even give me enough time to call my husband. Money grubbers!! They hurried and did work before I could double check if II needed it done. They didn’t even give me enough time to call my husband. Money grubbers!!! More

All right The service department was polite and very helpful. Would always go back There helpful. Would always go back There More

The service is good and the workers are very professional. I would recommend others to you. professional. I would recommend others to you. More

I will not deal with this dealership ever again. The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the w The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the written estimate it included the 175 for the diagnosis. There also a $54 charge to replace the wiper blades and $51.72 for shop charges that were not mentioned by the gentleman who presented the estimate. There was no credit given from the $175 diagnosis fee against the total of the estimate, which was now over $700. When I declined to have work done there I was presented with the total bill of $228.69 which included the $175 diagnostic fee, $35 for shop supplies and $3.99 for document storage and $14.70 for sales tax. I took my vehicle to repair facility that I have used before. They also ran a diagnostic test on it and charged me $384 for the repairs, that was the same amount the dealership wanted for the parts and labor. So dealership wanted $228 more than what my repairs cost More

Fast friendly service, guilty work done on time. I had my 2018 sorento in for recalls, and also had recommended service done I had my 2018 sorento in for recalls, and also had recommended service done More

Everyone is always very efficient and communicative. I always take my vehicle there and know that they’re going to do a great job! I always take my vehicle there and know that they’re going to do a great job! More

Quick, friendly, reliable. I also love how close they are to my house. What more is there to say? I also love how close they are to my house. What more is there to say? More