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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
460 Reviews

460 Reviews of Jacksonville Kia - Service Center

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August 22, 2023

I was shocked when a repair quote I got in January rose from $399 to almost $900...I was told at first it would be $500+ because the repair required pressing the parts out and new ones (wheel sensors) pres More

by royblizzard231
Recommend Dealer
Yes
Employees Worked With
Chris?? ( service manager) I hope this will be the last time for that problem..I was told it's a common problem, don't know if a common problem with KIA vehicles..?
August 22, 2023

We have been able to get help and have concerns addressing our car needs. We have bought 3 cars from them now. More

by HCONNOR2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 21, 2023

This dealership is not fair to women. They need to give more details and stop focusing on money. More

by webo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor for maintenance on cars
August 21, 2023

This dealership was very helpful with working around my busy schedule. Their customer service was also great. More

by tcdiva2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
August 20, 2023

Excellent service. Very prompt. Completed work quickly for a reasonable price. I appreciate the discount mailer I received and used. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
August 19, 2023

They were really nice people and did everything I asked. Very professional with everything they did. More

by CADENGUIDRY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lucus V
August 18, 2023

Excellent service, everyone we dealt with was great. . Lance McElroy was exceptional, will recommend to friends, family and colleagues More

by N0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
August 18, 2023

The guys were great they helped me with everything and every question I had super great team More

by SHERITASHEPPAD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 18, 2023

They took to long to get it fixed and I had to put more antifreeze in two days later I don’t think they run the car long enough for it to circle late enough More

by PAMDUBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
August 18, 2023

My husband took the car in . He really didn’t say much. But he was told we needed front and back brakes. Each set would be $500 a piece.. don’t like that price More

by DEMOORE2672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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