Jacksonville Kia - Service Center

They are always welcoming and good customer service. My trim was installed and it looks good. My trim was installed and it looks good. More

Satisfactory service experience start to finish recall completed and new batteries in both key fobs as requested completed and new batteries in both key fobs as requested More

Initially, picking up my car was very stressful. A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could and could not back out of ordering the part. That being said being able to talk with Chris the next day Was very helpful and a solution was able to be reached that worked for everybody. I do enjoy his support and I’m glad he is at Kia. More

Went in dealership today with an issue with my vehicle. Christopher Vance was awesome helping me get the problem resolved. Christopher Vance was awesome helping me get the problem resolved. More

The service department was great to work with. They explained the process on the recalls that they completed and the services of the transmission They explained the process on the recalls that they completed and the services of the transmission More

They are aways polite, professional and willing to go the extra mile to please me. extra mile to please me. More

Good stuff got gonna lie , I don’t know cause I am new to buying cars buying cars More

First service advisor ignored us when we told her that we had an extended warranty however the second service advisor Chris Lucas helped us get the warranty info that paid for the repair. So our experience t had an extended warranty however the second service advisor Chris Lucas helped us get the warranty info that paid for the repair. So our experience turned into a positive. More

They always treat me as a VIP customer. Take care of me and make sure my needs are met. Take care of me and make sure my needs are met. More

It’s easy to make an appointment with Jacksonville KIA. I also appreciate the free car wash as part of the service. I also appreciate the free car wash as part of the service. More