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Jacksonville Kia - Service Center

Jacksonville, NC

4.2
433 Reviews

433 Reviews of Jacksonville Kia - Service Center

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December 28, 2024

Jacksonville KIA provides convenient and reliable service. The service staff are friendly, knowledgeable and professional. More

by MSLATEEFASHABAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Kia dealership always has exceptional service! ! Fast, reliable, trustworthy and convenient. 10/10 highly recommend!! True Experts!!! More

by HEADD1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Very helpful and accommodating with a customer. they taking Care of me.offer the best way they could..Good service on customer.. More

by vernieparkins123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
December 21, 2024

My out the door price was higher than the original quote by several thousand dollars. Not only that but I dropped the car off in August and was quoted 2-3 weeks for the work to be done and it wasn't finishe More

by Brandon.drennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

service center is a scam. Robbie and Kenny both. Paid for a tire rotation and multipoint inspection. Neither was done.. We have all the proof.. The scam is mess up a good vehi More

by TOMKIEWLICZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie, Kenny
December 19, 2024

Rude staff. Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to pa More

by elizabeth.nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I WOULD NOT RECOMMEND! I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the fir More

by PHATTIEGURL100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Vance
December 18, 2024

They are always professional and helpful by willing to explain something I’m not sure of. More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
December 11, 2024

Clear concise communication about vehicle and outline of projected repair costs. Highly recommended, will definitely use this shop again. More

by CGWINCHENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 10, 2024

Extremely friendly staff! Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but coul More

by sabrinanataliem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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