Back

Jacksonville Kia - Service Center

Jacksonville, NC

4.2
478 Reviews

478 Reviews of Jacksonville Kia - Service Center

Sort by
February 26, 2025

Minivan issues addressed and corrected on time! Pretty sure I talked to every one of the service writers and they were all very helpful and professional. More

by wlyles65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

I would give a 5Star review but still waiting for reimbursement of rental fees. The tow truck driver recommended by your service team never provided a receipt, so I had no towing bill to forward with More

by RMARTIN44MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Done a really great job with fixing the problem and the staff was very nice. More

by jamesraycole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

This dealership is always friendly, fast and efficient. They take care of all needs in a timely manor. Very respected and always happy to lend a hand. Recommend them to all family and friends! More

by mjsegada25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vance
February 17, 2025

I had such an amazing experience at this dealership. The staff is AWESOME 10/10 recommend. I will definitely be coming back again!!! More

by patlewis2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Even though they are currently under remodeling construction, they keep things running like a wwllboiled machine. More

by debi.rogers6919
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

debi.rogers6919 responded

*well oiled machine *****

February 10, 2025

Very professional, clean and quick process for an oil change. Definitely will be back again More

by OATESSHARETHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Fast Service, great communication. All issues explained in detail. Top notch customer service. Will recommend to family and friends. More

by Angela.huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Morgan
February 09, 2025

Exceptional service and employees, wait time was reasonable even though service department is undergoing renovations. More

by mspenn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Christ was extremely helpful and professional and kept me informed during the entire process. If he wasn’t available Kenny provided the same level of service. More

by DUNCAN.SCHAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Kenny
...
9
...