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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
369 Reviews
At Jacky Jones Chrysler Dodge Jeep Ram of Cleveland, we've dedicated ourselves to serving the automotive needs of RAM, Jeep, Chrysler and Dodge drivers around Cleveland. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course, we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Speaking of new RAM 3500 Chassis, RAM 1500, Jeep Renegade, Chrysler Pacifica and Dodge Challenger models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland. If there are any questions you have that needs answering, the automotive experts on our staff are here to cater to your every automotive need.
Interested in a pre-owned model instead? Well Jacky Jones Chrysler Dodge Jeep Ram of Cleveland has you taken care of as well. We know that top-of-the-line quality and reliability are key selling-points for any automotive purchase, new or used. With that in mind, we work tirelessly to ensure all of our used cars measure up to our stringent standards before they make it onto our lot.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 369 reviews
October 28, 2019
I want to thank Mackenzie and Harrison for the extra effort they have made in getting side step rails for my Jeep. They are both big assets to the service department. effort they have made in getting side step rails for my Jeep. They are both big assets to the service department. More
by JAMESMIKERUTH
Employees Worked With
Harrison, Mackenzie Cain
October 21, 2019
This review is about the body shop. I Mike Ruth want to give a shout out to the body shop. The folks in the body shop especially Tony and Chad are some of the nicest people I have ever d I Mike Ruth want to give a shout out to the body shop. The folks in the body shop especially Tony and Chad are some of the nicest people I have ever dealt with. I am very impressed with their professionalism and their sincerity. Also I want to compliment McKenzie and Harrison in the service department. Jacky Jones will continue to get my business and I will definitely recommend them to my family and friends. Also a big thank you to Lamar Elrod in sales. More
by JAMESMIKERUTH
Verified CustomerEmployees Worked With
Tony in the body shop, Harrison, Lamar Elrod, Mackenzie Cain
October 17, 2019
Terrible service! Service advisor was great! But the work was pathetic. Took my truck in for an alignment and tire rotation with balance. 4+ hours later my truck was wo Service advisor was great! But the work was pathetic. Took my truck in for an alignment and tire rotation with balance. 4+ hours later my truck was worse than when I brought it in. The service tech said he test drove my truck to make sure the alignment was good. Got in to drive home and the truck pulls to right even more and my steering wheel is not straight. I will not be taking my truck in for any kind of service. More
by Jolaroger81
Employees Worked With
Mackenzie Cain
October 15, 2019
Service Kudos to Mackenzie for delivering great customer service & always ensuring we have a pleasant service experience! Thank you to Jacky Jones service dep Kudos to Mackenzie for delivering great customer service & always ensuring we have a pleasant service experience! Thank you to Jacky Jones service department for keeping our Jeep running smoothly! More
by vstephens1125
Employees Worked With
Mackenzie Cain
October 14, 2019
Service visit McKenzie and Harrison where great to deal with and the service was awesome. I get all my vehicles serviced there. Great job and I’ll be back soon McKenzie and Harrison where great to deal with and the service was awesome. I get all my vehicles serviced there. Great job and I’ll be back soon More
by AJ
October 08, 2019
Great service! Mackenzie and the team are very helpful and super nice every time I come in! Service is always top notch. I will only bring my Jeep here for service. Mackenzie and the team are very helpful and super nice every time I come in! Service is always top notch. I will only bring my Jeep here for service. Better than any other dealership around. More
by gretchen_691
Employees Worked With
Mackenzie Cain
October 03, 2019
Awesome Very good service department. People were very friendly and courteous. I did not have to wait for a long time and my check out was quick. Very good service department. People were very friendly and courteous. I did not have to wait for a long time and my check out was quick. More
by JAMESMIKERUTH
Employees Worked With
Young man in service department. Can’t recall his name.
October 02, 2019
Great service and collision repair! The collision Dept in Cleveland were wonderful and their work was perfect! Our check engine was repaired and water pump issue found was resolved. Ve The collision Dept in Cleveland were wonderful and their work was perfect! Our check engine was repaired and water pump issue found was resolved. Very pleased with all the professional handling by all personnel! My partner Bill was a 25 year service writer for 2 large Buick & GMC dealerships in Sarasota Florida Vickie Hartsock More
by nunnie2tj
Employees Worked With
Tony in Collision, Mackenzie Cain
October 02, 2019
Great experience Service advisor Mackenzie is very helpful and friendly. Dropped my truck off the night before and was ready on schedule highly recommend all staff wa Service advisor Mackenzie is very helpful and friendly. Dropped my truck off the night before and was ready on schedule highly recommend all staff was nice More
by martinnick9
Employees Worked With
Mackenzie Cain
October 01, 2019
Purchase of 2020 Jeep Gladiator They carried a wide variety of inventory. They had the exact model and color of Jeep Gladiator that I was looking for. The salesman was low pressure They carried a wide variety of inventory. They had the exact model and color of Jeep Gladiator that I was looking for. The salesman was low pressure and very knowledgeable about the vehicle. I was visiting from out of state but he was willing to accommodate delivery to my home. More
by CSSCHWARTZ
Employees Worked With
William the closure? He is a ex-marine., Jimmy Fults
