Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
323 Reviews
At Jacky Jones Chrysler Dodge Jeep Ram of Cleveland, we've dedicated ourselves to serving the automotive needs of RAM, Jeep, Chrysler and Dodge drivers around Cleveland. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course, we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Speaking of new RAM 3500 Chassis, RAM 1500, Jeep Renegade, Chrysler Pacifica and Dodge Challenger models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland. If there are any questions you have that needs answering, the automotive experts on our staff are here to cater to your every automotive need.
Interested in a pre-owned model instead? Well Jacky Jones Chrysler Dodge Jeep Ram of Cleveland has you taken care of as well. We know that top-of-the-line quality and reliability are key selling-points for any automotive purchase, new or used. With that in mind, we work tirelessly to ensure all of our used cars measure up to our stringent standards before they make it onto our lot.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 323 reviews
December 03, 2018
Always great Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I moved to the area. More
by thewooleys
Verified Customer
December 02, 2018
Always amazing Great customer service! Always able to get an appointment to have my Jeep or Dodge serviced. They always let us know if they see anything that could p Great customer service! Always able to get an appointment to have my Jeep or Dodge serviced. They always let us know if they see anything that could possibly be a problem later on that we don’t know about. We won’t take are autos any where else. Mackenzie always has a smile and greets us when we come in. More
by Ellie
Employees Worked With
Mackenzie Cain
November 30, 2018
Good service department Good service representative,very helpful with all my service needs and keeps the customer flow moving. Also dealership is close to home making it conv Good service representative,very helpful with all my service needs and keeps the customer flow moving. Also dealership is close to home making it convenient. More
by cowboycarl878
Employees Worked With
Mackenzie Cain
November 30, 2018
Great experience Service was completed in a timely manner. Minimal wait and a nice place to sit and wait. Will keep my service needs at this location. Service was completed in a timely manner. Minimal wait and a nice place to sit and wait. Will keep my service needs at this location. More
by crimson_tide1964
Employees Worked With
Mackenzie Cain
November 29, 2018
Service They are awesome. They are very quick. Let me know what's going with my truck. All great people. Everyone in service and sales are great to deal with They are awesome. They are very quick. Let me know what's going with my truck. All great people. Everyone in service and sales are great to deal with More
by leoc6
November 21, 2018
Professional, efficient, and courteous A class act! Always accommodating, friendly and effective. This is my 3rd Chrysler product that I have used them for. I recommend going here for both A class act! Always accommodating, friendly and effective. This is my 3rd Chrysler product that I have used them for. I recommend going here for both sales and service. More
by pgoobynorth
November 21, 2018
Replacement of Catalytic Converter. Car runs so much smoother now. Very professional team. Job well done! The mechanics and Mackenzie do a great job! I get all my Jeep Service done a Car runs so much smoother now. Very professional team. Job well done! The mechanics and Mackenzie do a great job! I get all my Jeep Service done at Jacky Jones Cleveland, GA. More
by dwight.hewett
Employees Worked With
Mackenzie Cain
November 09, 2018
They were lifesavers! We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jone We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jones were extremely helpful and friendly. They ordered the part that was needed for our car, did the repair the following morning, and we were on our way! We were so thankful that Dodge had a dealership close by where we were staying. There was no charge for the service. Charger (2018). More
by anderson, Vern
Employees Worked With
Other person working with Mackenzie., Mackenzie Cain
November 02, 2018
Very good The"check engine light" was on and the service was on time and I received a prompt response with a list of issues and recommendations. The"check engine light" was on and the service was on time and I received a prompt response with a list of issues and recommendations. More
by bacarder
Employees Worked With
Mackenzie Cain
November 01, 2018
Friendly I was pleased to find a dealership with country hospitality and hopefully this will be a good working relationship for years to come. I gave them on I was pleased to find a dealership with country hospitality and hopefully this will be a good working relationship for years to come. I gave them only four stars because of the manufacturer service bulletin for correcting the condensation within the right side headlight cover has yet to work. ( they replaced or open the vents on the backside of the headlight as directed by the bulletin) but so far it only vented my wallet of money. I’m hoping Jacky Jones will refund me the cost.....and go after the manufacture on my behalf. But Mackenzie hasn’t followed up with me, as she said she would after seeing the repair didn’t work with her own eyes. More
by hm
Employees Worked With
Mackenzie Cain
