Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
368 Reviews
At Jacky Jones Chrysler Dodge Jeep Ram of Cleveland, we've dedicated ourselves to serving the automotive needs of RAM, Jeep, Chrysler and Dodge drivers around Cleveland. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course, we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Speaking of new RAM 3500 Chassis, RAM 1500, Jeep Renegade, Chrysler Pacifica and Dodge Challenger models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland. If there are any questions you have that needs answering, the automotive experts on our staff are here to cater to your every automotive need.
Interested in a pre-owned model instead? Well Jacky Jones Chrysler Dodge Jeep Ram of Cleveland has you taken care of as well. We know that top-of-the-line quality and reliability are key selling-points for any automotive purchase, new or used. With that in mind, we work tirelessly to ensure all of our used cars measure up to our stringent standards before they make it onto our lot.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 368 reviews
August 27, 2018
Sales RC Greer is a super salesman, took care of all of our needs. He is very personable & courtious. Service department did a wonderful installation jo RC Greer is a super salesman, took care of all of our needs. He is very personable & courtious. Service department did a wonderful installation job. More
by berknsue
Verified CustomerEmployees Worked With
R.C. Greer, Mackenzie Cain
August 23, 2018
Great service Mackenzie always gives me great service. All the things on my list were taken care of. I didn't buy my car at this dealership but wish I could have. Mackenzie always gives me great service. All the things on my list were taken care of. I didn't buy my car at this dealership but wish I could have. More
by barbandy72
Employees Worked With
Mackenzie Cain
August 23, 2018
Cruise Control Not Working, Auto Trans Not Shifting Properly Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. They listened to me and diagnosed the problem on my 2002 RAM 2500 with Cummins DIesel and Automatic Trans as a strange electrical magenetic interference with the "hot" wire to the Auto Shift Solenoid, coming from the Alternator. As crazy as EMF interference from the Alternator causing the Transmission to shift erratically or NOT SHIFT AT ALL SOUNDS, they were right and saved me $200-400 or more for a new rebuilt transmission. They really know their stuff, and are honest, trustworthy and concerned about the customer in the Service Department. More
by 2002RAM2500CumminsOwner
Employees Worked With
Other Employees :
Jason or Jacob the Service Manager, Mackenzie Cain
August 17, 2018
Recall Service My vehicle had a recall and the service technician was able to get me scheduled during the same week I called for service. The technician was very pol My vehicle had a recall and the service technician was able to get me scheduled during the same week I called for service. The technician was very polite and helpful. The waiting area was clean and comfortable and the service was completed in a very timely manner. More
by jsmithsaxon
Employees Worked With
Garrison
August 16, 2018
Good recovery Service completed some warranty items They forgot to change out the headlight bulbs as it was dropped off the work order. The service manager and s Service completed some warranty items They forgot to change out the headlight bulbs as it was dropped off the work order. The service manager and staff took care of it right away. Quality of the work was good. Good job ladies and gentlemen. More
by mboggess
Employees Worked With
Mackenzie Cain
August 16, 2018
Awesome folks to deal with I have bought two new trucks from them in the past two years, and both times it has actually been a fun time. Everyone treats you like family. Not to I have bought two new trucks from them in the past two years, and both times it has actually been a fun time. Everyone treats you like family. Not to mention an excellent deal. More
by nations64
Employees Worked With
August 15, 2018
As always a good experience at Jacky Jones We purchased our Jeep Cherokee here, and we have it serviced here. Great customer service and we know that the service on our Jeep Cherokee is done we We purchased our Jeep Cherokee here, and we have it serviced here. Great customer service and we know that the service on our Jeep Cherokee is done well. More
by maevelammers
Employees Worked With
Mackenzie Cain, Mackenzie Cain
August 14, 2018
Comfortable and done in a timely manner Everyone was so nice to make sure I was doing ok and having a good day. Also McKenzie did a great job explaining to me what needed to be done to my ve Everyone was so nice to make sure I was doing ok and having a good day. Also McKenzie did a great job explaining to me what needed to be done to my vehicle More
by mlaaro3879
Employees Worked With
Mackenzie Cain, Mackenzie Cain
August 14, 2018
Making Truck Buying Easy and Stress Free The team at Jacky Jones Dodge could not have been better. They were prepared and professional and courteous. It's so nice to have a stress free ma The team at Jacky Jones Dodge could not have been better. They were prepared and professional and courteous. It's so nice to have a stress free major purchase and get treated like family. It's obvious they care about their customers and the experience. I would highly recommend anyone thinking of buying a new car to go and visit the Jacky Jones Dodge Family. More
by tyakins
Employees Worked With
Casey Tatum, C.J., Jamie Picciotti
August 13, 2018
Curtious employees and quick service Mackenzie Cain was very helpful. You can tell right off that she care for her customers,an enjoyable experience. It took very little time to have my c Mackenzie Cain was very helpful. You can tell right off that she care for her customers,an enjoyable experience. It took very little time to have my car serviced, thank you Jacky Jones! More
by gkcook
Employees Worked With
Mackenzie Cain, Mackenzie Cain
