Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Hey! Dealership experience with the service team at JJCDJM was great. Harrison was fantastic; explaining how long I could expect the maintenance to take, Dealership experience with the service team at JJCDJM was great. Harrison was fantastic; explaining how long I could expect the maintenance to take, as well as what would be done. I chose to wait while the work was completed, and Harrison took the time to show me where I could sit comfortably inside. More

Received very nicely. And did not have to wait long for the oil change completely satisfied. And did not have to wait long for the oil change completely satisfied. More

Easy to make appointment. Short service time. Costs for work competitive. Friendly staff. Questions answered. Short service time. Costs for work competitive. Friendly staff. Questions answered. More

Great dealership! They go above and beyond to take care of the customer even months after a sale! They go above and beyond to take care of the customer even months after a sale! More

They were very friendly. And I didn’t expect it to be fixed so soon. I’m very happy with their service. And I didn’t expect it to be fixed so soon. I’m very happy with their service. More

The staff was very friendly and helpful. They had my truck in the shop at appointment time work was finished in a reasonable amount of time They had my truck in the shop at appointment time work was finished in a reasonable amount of time More

Great people. Wish they hadn't kept my car a week but I did get a great oil change and a detail on my car! Thanks Harrison Wish they hadn't kept my car a week but I did get a great oil change and a detail on my car! Thanks Harrison More

Friendly staff. Willing to take the time and explain the work needed on my vehicle. Willing to take the time and explain the work needed on my vehicle. More

Chad at the Collision Center went above and beyond to help me get back on the road as quickly as possible. Everyone there, across the dealership, have always been extremely friendly and professional. help me get back on the road as quickly as possible. Everyone there, across the dealership, have always been extremely friendly and professional. More

The very best, cleanest service I have ever had anywhere. No grease on truck or interior seats and floor mats. Everyone made we feel like they appreciated my business. This is rare, but appreciated, in today No grease on truck or interior seats and floor mats. Everyone made we feel like they appreciated my business. This is rare, but appreciated, in today’s world. More