Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Excellent service When people ask why I go to Cleveland to get my Jeep serviced, I tell them it’s because of excellent service and people I trust. Living in Gainesvill When people ask why I go to Cleveland to get my Jeep serviced, I tell them it’s because of excellent service and people I trust. Living in Gainesville, I have been extremely pleased with the sales and service at Jacky Jones Lincoln for my wife’s car, so when I decided to purchase a new Jeep, I went to the Jacky Jones dealership in Cleveland. When I find people I can trust, I stay with them. More

Outstanding Mackenzie was extremely professional as usual. Service was done in a timely manner. No complaints at all. Waiting room was clean and accommodating. Co Mackenzie was extremely professional as usual. Service was done in a timely manner. No complaints at all. Waiting room was clean and accommodating. Coffee was fresh and hot. More

Recall visit They fit me in and got the recall done in a timely manner. The waiting area needs a better wifi signal like the sales area. They fit me in and got the recall done in a timely manner. The waiting area needs a better wifi signal like the sales area. More

Great They treated my wife great! Very professional and courteous took the time to fix my truck right and didn’t treat her like she was crazy. I have had my They treated my wife great! Very professional and courteous took the time to fix my truck right and didn’t treat her like she was crazy. I have had my truck in several other shops in the area and they couldn’t figure out the problem. I will buy my next truck here just because of how good they treated her and how well they did on my truck! More

They worked all day, but charged me the quoted amount! While having a towing package installed the technician must have ran into a problem as what was supposed to be a 3-4 hour job turned into an all day a While having a towing package installed the technician must have ran into a problem as what was supposed to be a 3-4 hour job turned into an all day affair. I didn’t mind the added time without my Jeep, I wanted it done right rather than done on time! In the end it looked like the factory had installed it. Mackenzie only charged me what she quoted me instead of what they probably should have charged. More

A diamond Always going the extra mile , to please and take excellent care of her customers. 😘👌 That’s the way to roll ??Keep up the good work Always going the extra mile , to please and take excellent care of her customers. 😘👌 That’s the way to roll ??Keep up the good work More

Oil change Got me in and out! I’ll be happy to go back again. Thank you one more time! I really do appreciate it and thank you! Got me in and out! I’ll be happy to go back again. Thank you one more time! I really do appreciate it and thank you! More

Very friendly The experience is always great! Everyone is friendly and helpful , I would definitely recommend to all my friends and families and anyone that would c The experience is always great! Everyone is friendly and helpful , I would definitely recommend to all my friends and families and anyone that would come into contact with More

good experience took three trips to resolve one of two warranty issues but were very ready to resolve, the mechanic explained exactly what he did to the truck took three trips to resolve one of two warranty issues but were very ready to resolve, the mechanic explained exactly what he did to the truck More

Great service Everyone is always so friendly and helpful at this dealership. I usually deal with Mackenzie but they are all helpful and friendly. I would highly rec Everyone is always so friendly and helpful at this dealership. I usually deal with Mackenzie but they are all helpful and friendly. I would highly recommend them. More