Lee Call

These guys are the real deal! They are more about building a relationship with a long time customer than a quick sale. Example - I bought a 2019 Ram Limited from them. About 90 days later the A/C com building a relationship with a long time customer than a quick sale. Example - I bought a 2019 Ram Limited from them. About 90 days later the A/C compressor went out. I was out of warranty and they had every right to refuse to help. My Lee (sales) and Mr AJ (GM) went to bat for me. They did the work for about half of what another dealership wanted, then split the cost 50/50 with me, and also leant me a loaner to drive while they fixed my truck! I’m very grateful to these folks for their help. They do business the right way and I would drive from SC down to do business with them again. Sincerely - John More

Helpful 0

Report | Print

Very friendly people. We drove from SC to look at truck. They had it up front for us to look at. Made sure we were comfortable while waiting on finance officer. They had it up front for us to look at. Made sure we were comfortable while waiting on finance officer. More

by ttritt24 Verified Customer Verified Customer

Helpful 0

Report | Print

First oil change. I made an appointment for 10:00am. Drove up to the service area at 10 and my car was taken immediately. Good job !!! This was my first oil change I made an appointment for 10:00am. Drove up to the service area at 10 and my car was taken immediately. Good job !!! This was my first oil change and I hope all visits in the future will as good. More

by judywright1 Verified Customer Verified Customer

Helpful 0

Report | Print

My dream car!!! I had a great experience with Jacky Jones in Cleveland on Saturday, August 31, 2019. Lee, John and William were awesome and very professional during I had a great experience with Jacky Jones in Cleveland on Saturday, August 31, 2019. Lee, John and William were awesome and very professional during the entire experience! I would recommend the dealership to everyone😀 More

by TAMMY Verified Customer Verified Customer

Helpful 0

Report | Print

Convenient service Being able to make a service appointment is fantastic. Only thing that could make this better would be for the service center to be open on Saturday Being able to make a service appointment is fantastic. Only thing that could make this better would be for the service center to be open on Saturday at least half a day. We both work out of town and getting back during shop hours can be a pain. More

by crimson_tide1964 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service with friendly people! Called and scheduled appointment for new tires and mirror replacement on our Ram truck and work was completed that same week on time and entire servic Called and scheduled appointment for new tires and mirror replacement on our Ram truck and work was completed that same week on time and entire service team was accommodating and very friendly. Would recommend having your service work performed by the Jacky Jones team. --Steve More

by sgruber2 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good to deal with. They were very easy to work with. No empty promises. Under promised...over delivered. It was worth the trip If anyone were to ask me where to get a ne They were very easy to work with. No empty promises. Under promised...over delivered. It was worth the trip If anyone were to ask me where to get a new or used car, truck or van; I will say Jacky Jones. More

by sauerjeff Verified Customer Verified Customer

Helpful 1

Report | Print

very good on 13 new Ram 1500 got the new trucks on time and paper work was all correct good job, everyone was very nice and the guys that deliver the trucks were always on time an got the new trucks on time and paper work was all correct good job, everyone was very nice and the guys that deliver the trucks were always on time and in communication with me More

by spencer.mabe Verified Customer Verified Customer

Helpful 0

Report | Print

Hometown Service I ordered and bought a 2019 Dodge Charger. Lee Call and the rest of the team were amazing at every turn of the process. Lee was so patient with my num I ordered and bought a 2019 Dodge Charger. Lee Call and the rest of the team were amazing at every turn of the process. Lee was so patient with my numerous inquiries about the order's progress. I love my new car, and I love my dealership! More

by hiltenthaliese Verified Customer Verified Customer

Helpful 0

Report | Print

Always top notch care Always good people working hard to fix problems quickly. Fixed a passive entry issue and kept me up to date on the time of the work. Always good people working hard to fix problems quickly. Fixed a passive entry issue and kept me up to date on the time of the work. More

by teslaman3025 Verified Customer Verified Customer

Helpful 1

Report | Print