Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

My experience was very bad with Jeep. I loved everything about the Grand Wagoneer except that it would not start . The Wagoneer has been at your Dealership for 7 Months and I have request I loved everything about the Grand Wagoneer except that it would not start . The Wagoneer has been at your Dealership for 7 Months and I have requested my money back 120K and received my money back today. Sorry I loved the vehicle. Sincerely James D Magnus More

One of the top five worst experiences that i have ever had with any type of customer service. Never again had with any type of customer service. Never again More

Did good job and fuel filter in the truck was replaced as requested by myself requested by myself More

The team is amazing, and they are always so helpful and kind. They even gave me a ride home so that I could wait there while my car was worked on. kind. They even gave me a ride home so that I could wait there while my car was worked on. More

At any Jacky Jones dealership you know you will be treated right. Jacky Jones Cleveland is no exception they set the bar ! treated right. Jacky Jones Cleveland is no exception they set the bar ! More

Service department was very understanding of my situation and help me out through the entire process. and help me out through the entire process. More

Everyone was very responding to getting everything done and tried to do what they could. and tried to do what they could. More

Called & told the service people MY new truck appeared to have tires that were out of balance, they told me to bring it in the next day , I did An sure enough they were , but they took care of the problem ri have tires that were out of balance, they told me to bring it in the next day , I did An sure enough they were , but they took care of the problem right then & all seems ok now More

as always, the customer service at Jacky Jones is the best in the business! Customer service is just not what it used to be in business today, especially at dealerships BUT Jacky Jones in stuck in the ol best in the business! Customer service is just not what it used to be in business today, especially at dealerships BUT Jacky Jones in stuck in the old ways of actually caring about their customers and I hope that never update that aspect of their business ! Thank you, Josh, Harrison and the Jocky Jones crew ! More

I’ve been coming to this dealership for four years and am always pleased with the quality of service and fair pricing. The staff are always friendly and helpful. It’s easy to be a continued customer. always pleased with the quality of service and fair pricing. The staff are always friendly and helpful. It’s easy to be a continued customer. More