Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Very helpful. I was treated very well.. Friendly,helpful and courteous . I was given answers promptly. everyone I dealt with was very well versed in their job. I was treated very well.. Friendly,helpful and courteous . I was given answers promptly. everyone I dealt with was very well versed in their job. More

Great customer service Taken right in. Treated well by all of the staff. Mackenzie Cain does an excellent job! I was in and out with a full report on no time! Taken right in. Treated well by all of the staff. Mackenzie Cain does an excellent job! I was in and out with a full report on no time! More

20k service Fast professional courteous and expertly done. I will only use Jackie Jones service department for both my Jeeps. They are very competent and knowledg Fast professional courteous and expertly done. I will only use Jackie Jones service department for both my Jeeps. They are very competent and knowledgeable. They never try to sell anything that is not necessary. More

Alternate Service Purchased my Jeep from another dealership and couldn't get my jeep in for service. Jacky Jones made me an appointment right away! Was great service, p Purchased my Jeep from another dealership and couldn't get my jeep in for service. Jacky Jones made me an appointment right away! Was great service, people were very nice. More

Excellent customer service Truck problem analyzed and parts ordered. A loaner car was given to us. All repairs done under warranty. Service person was very helpful and professio Truck problem analyzed and parts ordered. A loaner car was given to us. All repairs done under warranty. Service person was very helpful and professional. More

Repairs 3 days to complete repairs that should have taken 1 day. Made appt on Monday for Tues. Brought truck in at 9 on Tues for brakes, 2 recalls and replace 3 days to complete repairs that should have taken 1 day. Made appt on Monday for Tues. Brought truck in at 9 on Tues for brakes, 2 recalls and replace headlight. Work completed on Thurs pm. More

They are good people My service was supperb. Went in for a recall. And they also did a multipoint inspection on my Dodge. Will be using them again. Thanks. My service was supperb. Went in for a recall. And they also did a multipoint inspection on my Dodge. Will be using them again. Thanks. More

Service on Ram Mackenzie always gives me great service and car! She is very friendly and knowledgable. I always appreciate how quickly they get me in and out and on Mackenzie always gives me great service and car! She is very friendly and knowledgable. I always appreciate how quickly they get me in and out and on my way! More

Friendly Makenzie is my service writer. She has always been friendly informative and helpful I keep coming back to the dealership because of her. I actually l Makenzie is my service writer. She has always been friendly informative and helpful I keep coming back to the dealership because of her. I actually live in Lake Wales Florida but I save my service visits for when I am in Cleveland. I don’t get the Service or personal recognition at the dealership here in Florida. More

Professional excellence Dropped off my truck for the airbag recall. It was ready when promised with no hiccups. That is rare these days someone always trying to upsell somet Dropped off my truck for the airbag recall. It was ready when promised with no hiccups. That is rare these days someone always trying to upsell something.. More