Jacobs Mitsubishi Wesley Chapel

Everyone was very professional and friendly, my wife and I were very impressed and pleased for this service we received . I will be more than happy to recommend this dealer to others. I were very impressed and pleased for this service we received . I will be more than happy to recommend this dealer to others. More

This dealership let's you set an 8:00am appointment but they do not unblock the driveway to allow you in until 8:20. The service advisor laughed about when i complained. It took 1.5 hours for an oil change they do not unblock the driveway to allow you in until 8:20. The service advisor laughed about when i complained. It took 1.5 hours for an oil change when the place was empty. Their service department prices exceed prices at comparable dealerships. More

Excelente en todo calidad en todo lo que te informan recomendado 100 % atención calidad de servicio asesoramiento todo en un dealer recomendado 100 % atención calidad de servicio asesoramiento todo en un dealer More

Awesome first impression! After my online inquiry the initial response was prompt, courteous and inviting. Best of all, after the initial introduction email I received a seco After my online inquiry the initial response was prompt, courteous and inviting. Best of all, after the initial introduction email I received a second email approximately 10 minutes later with a personalized ipacket that contained information including the carfax info. In todays busy world, it was refreshing to experience customer service that goes the extra mile. They had provided information without my having to ask for it. Thank you, Ifeanyi! Speaking of “extra mile “ customer service…I was given a complementary Lyft ride to the dealership due to my current auto issues. The kindness was truly appreciated! Everyone from Sandy, Russ, Tom, Fabian to the great care from Ifeanyi Obi “Obi” was exceptionally friendly and professional service. And a thank you also to Pavel. All team members complement each other. Can’t say enough about the great care given by all team members! I am highly satisfied with today’s experience and will recommend Jacobs Mitsubishi Motors to everyone! More

I love every time I going to this dealer, service fast place are clean, the most important in the morning Coffee, personal are friendly place are clean, the most important in the morning Coffee, personal are friendly More

Service was great, fast. Detail to car was very much appreciated. Service team was excellent. Detail to car was very much appreciated. Service team was excellent. More

I appreciate all the help, honesty, hospitality, we will be coming back soon for another vehicle. be coming back soon for another vehicle. More

El dia 4 de enero de 2025 me atendió Christopher Mordan quien me atendió con un increíble profesionalismo contestando todas mis dudas logrando así la compra de mi camioneta Mitsubishi ourlander 2024 así co quien me atendió con un increíble profesionalismo contestando todas mis dudas logrando así la compra de mi camioneta Mitsubishi ourlander 2024 así como el equipo también con la atención de sandi diaz quien me asesoró el financiamiento recomiendo este concesionario cinco estrellas porque la atención la amabilidad y el tiempo de respuesta fue increíble muchas bendiciones para este gran equipo especialmente agradecido a Christopher Mordan gracias More

Paid for the detail package quality of work membership was not there arrived a week later and the car mats were up against the building not even vacuumed. The stickers on the vehicles windshield were not was not there arrived a week later and the car mats were up against the building not even vacuumed. The stickers on the vehicles windshield were not even removed. Also paid for extended warranty on vehicle, and the service department said that the wire harness for the window was not even included when we picked up the vehicle and I let my salesman know what the problem was the first full day receiving the vehicle. Went back to the dealership, spoke to the sales manager, and he said he would give me a call back, never received a callback of the discrepancies and also found out the salesman that sold me the car No longer works there. I would never recommend this dealership. I've bought an over 20 cars and trucks in the past at different dealerships. The worst customer experience I've ever experienced. More

David was nothing short of spectacular. Extremely knowledgeable on vinfast, kind and patient. Fabian was amazing and just overall wonderful experince .. would highly recommend. Extremely knowledgeable on vinfast, kind and patient. Fabian was amazing and just overall wonderful experince .. would highly recommend. More