Jacobs Mitsubishi Wesley Chapel

From the original phone call it was one of the best purchase experience we've ever had. Everyone was happy and aiming to please. Now lets talk about Harmony, what an attitude with a smile another keep purchase experience we've ever had. Everyone was happy and aiming to please. Now lets talk about Harmony, what an attitude with a smile another keeper. We found Jaxon a real treat to deal with, another person with a great attitude with a business sense that it takes to close the deal. Finally, the business manager ( sorry don't know his name) he did what it took to say, let's make the work. A special thanks from happy customers Richard and Susan Otis More

He was very helpful and ensured we got exactly what we were truly after. They all took great care with us. were truly after. They all took great care with us. More

A different kind of dealership. No pressure tactics, friendly, positive and professional people who listen to what I proposed for my wants and needs. Thanks for listening to my offe No pressure tactics, friendly, positive and professional people who listen to what I proposed for my wants and needs. Thanks for listening to my offers and my budget! Also impressive show room. More

Excellent customer service. The person who attended me this visit is Phil. Thank you for taking care of my car. The person who attended me this visit is Phil. Thank you for taking care of my car. More

The process of buying the car was somehow simple, however the same practices as other dealers were applied, like trying to add stuff without consent (GPS tracking for 350 Dlls or extended warranty for 3600 D the same practices as other dealers were applied, like trying to add stuff without consent (GPS tracking for 350 Dlls or extended warranty for 3600 Dlls) even when told not too so I won’t give the dealer as a whole a good review. More

I took my car in for its first 8,000 mile service. I bought the prepaid service through Jacobs. The service advisor was friendly enough but I waited for 4 hours because the wrong oil filter was order I bought the prepaid service through Jacobs. The service advisor was friendly enough but I waited for 4 hours because the wrong oil filter was ordered from Maserati tampa. When I went to drive my car the next day the check oil light was on and stated it was overfilled. The wiper fluid was also empty. The service in 10 days countdown was still on. I called and made another appointment and told them what was wrong. I brought it in and waited for them to take out the excess oil and fill the wiper fluid. The service oil message still pops up every day when I drive it. I will take it to Maserati Tampa so that it can be serviced properly. Please advise who I can speak to about cancelling what is left of the service plan and getting my money back?. More

Bill at Jacobs Mitsubishi Wesley Chapel made my entire car-buying experience smooth, professional, and stress-free from start to finish. He was knowledgeable, patient, and never made me feel pressured. Bi car-buying experience smooth, professional, and stress-free from start to finish. He was knowledgeable, patient, and never made me feel pressured. Bill took the time to answer all my questions, explained everything clearly, and worked hard to make sure I got into the right vehicle with terms that worked for me. His honesty, communication, and customer service truly stood out. If you’re looking for someone who genuinely cares about helping customers and making the process enjoyable, I highly recommend asking for Bill. Thank you for making this such a positive experience — I’m very happy with my purchase! More