Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacobs Mitsubishi Wesley Chapel
Wesley Chapel, FL
722 Reviews
At Jacobs Mitsubishi Wesley Chapel, we're more than just a car dealership in Wesley Chapel FL. We're also members of the greater Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Mitsubishi sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Mitsubishi model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Outlander, Outlander Sport, Eclipse Cross, Outlander PHEV or Mirage running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Wesley Chapel FL. We're conveniently located for the entire Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We are committed to providing amazing customer experiences.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 722 reviews
November 11, 2026
Worst experience. Finance team is looking to screw you however they can.. like it’s their business. They will move numbers around and fluff them for whatever gain. The Finance team is looking to screw you however they can.. like it’s their business. They will move numbers around and fluff them for whatever gain. They make their money off used vehicles and I was attracted to their inventory but they definitely lost me as a customer. Shouldn’t be located in Wesley Chapel. This was inner city business for sure More
by Evan
Verified CustomerEmployees Worked With
November 07, 2026
Very professional, friendly and showed care towards my concerns. I asked if they can consider being done by a specific time and they did they’re best to get me out even sooner! concerns. I asked if they can consider being done by a specific time and they did they’re best to get me out even sooner! More
by SHAKABDUL31
Employees Worked With
Wilfredo
November 06, 2026
My experience was great! It was fast and easy. I was able to do everything electronically and just pick up the car! The salesman Akil was Awesome! It was fast and easy. I was able to do everything electronically and just pick up the car! The salesman Akil was Awesome! More
by kourtney.walker
Employees Worked With
Akil Aime
November 06, 2026
Mike Kramer was great! We really enjoyed working with him. I would highly recommend him to anyone I know. We really enjoyed working with him. I would highly recommend him to anyone I know. More
by klipsch6k.com
Employees Worked With
November 06, 2026
Mike Kra. mer was great ! I wish more dealerships had a person like Mike. He was very patient and courteous and made me and my wife feel very comfortable with mer was great ! I wish more dealerships had a person like Mike. He was very patient and courteous and made me and my wife feel very comfortable with the car buying process. More
by klipsch6k.com
Employees Worked With
November 05, 2026
Very professional and prompt service as well being attentive, made me feel relax and knowimg i made the right choice attentive, made me feel relax and knowimg i made the right choice More
by rafaeltoro23
Employees Worked With
November 03, 2026
I purchased my 2026 Genesis G70 entirely online, relying on the dealership's representations regarding the vehicle's condition. Upon delivery, I discovered several issues, including a loose steering wheel, on the dealership's representations regarding the vehicle's condition. Upon delivery, I discovered several issues, including a loose steering wheel, damaged instrument cluster, and interior damage. A subsequent inspection by Genesis also identified incorrectly sized rear tires. I reported these issues immediately and made multiple attempts to contact dealership management, with no satisfactory resolution. What is particularly disappointing is that the dealership has refused to cover any repair expenses or offer reimbursement, despite selling me a vehicle with these pre-existing problems. I believe the dealership was aware, or should have been aware, of these issues before selling the vehicle. I expected a much higher level of professionalism, transparency, and customer service. Instead, I have been left responsible for costly repairs involving problems that existed when the vehicle was delivered. This has been an extremely disappointing purchasing experience. I would strongly encourage prospective buyers, especially those purchasing vehicles online, to exercise caution and obtain an independent inspection before completing a purchase. More
by Maurice Merrell
October 28, 2026
Purchased a 2022 vehicle , car was guaranteed to be perfect by the manager. I come to find out the car has many problems after i purchased and I was lied too. Don’t waste your time with this dealership perfect by the manager. I come to find out the car has many problems after i purchased and I was lied too. Don’t waste your time with this dealership they will make the car seem perfect until you leave. More
by Mo
Employees Worked With
October 26, 2026
I want to thank Susan for all her help in getting the services completed on my vehicle. She was very polite, patient and kind throughout the whole process. services completed on my vehicle. She was very polite, patient and kind throughout the whole process. More
by blshannon89
Employees Worked With
Susan
