
Jaffarian Toyota
Haverhill, MA
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2,034 Reviews of Jaffarian Toyota
A Positive Experience We were originally shopping or a used Prius or hybrid Camry. After 2 visits we ended up buying a new Prius at a price we were comfortable with. Salesm We were originally shopping or a used Prius or hybrid Camry. After 2 visits we ended up buying a new Prius at a price we were comfortable with. Salesman Josh was very professional, gave us the information we required and didn't tell us his life story while we were test driving a car — which allowed us to focus on the vehicle. All in all, a positive experience. More
Collision work at insurance company request Took two weeks to complete repairs.Nobody communicated with me what the delay was or how much more damage there was above the appraisal.The work was e Took two weeks to complete repairs.Nobody communicated with me what the delay was or how much more damage there was above the appraisal.The work was excellent and the drop off,rental,and pickup were fast and courteous More
Winter tires I brought my2014 hybrid Avalon in for 25,000 mile service, wipers and winter tire change over. I also got a 4 wheel alignment. They stored my tires f I brought my2014 hybrid Avalon in for 25,000 mile service, wipers and winter tire change over. I also got a 4 wheel alignment. They stored my tires for free, a great bonus. The tire cost was in line with a few other places. The only negative is avalons use a special wiper blade that cost $65. More
Outstanding Service & Attention Yesterday I called for an inexpensive part and asked to have it mailed to me because I'm too busy to get to the dealership. Instead they drove it to m Yesterday I called for an inexpensive part and asked to have it mailed to me because I'm too busy to get to the dealership. Instead they drove it to my house this afternoon. Gary runs a solid business and he cares about his customers. His is a family-owned, neighborhood shop that knocks it out of the park every time I call. More
Excellent Experience! My wife and I went in to lease 2 new cars since our previous ones were maturing. We were helped by Carl Rogers. His knowledge of cars was phenomenal. My wife and I went in to lease 2 new cars since our previous ones were maturing. We were helped by Carl Rogers. His knowledge of cars was phenomenal. He made sure we were getting the best cars to suit our growing families needs. He helped us throughout the whole process. I highly recommend Carl Rogers and the whole staff at Jaffarian to anyone who is looking for a new car. We've been customers for years and will always be! More
Always a great experience Service staff is always accommodating and friendly. They know their customers by name. They review work completed and offer recommendations to keep yo Service staff is always accommodating and friendly. They know their customers by name. They review work completed and offer recommendations to keep your vehicle running at its best. More
Amazing Chris Grandmaison was amazing. The entire experience, although lengthy, was great. Everything I asked for, everything I needed and wanted was there, w Chris Grandmaison was amazing. The entire experience, although lengthy, was great. Everything I asked for, everything I needed and wanted was there, was done. Love my new Highlander. Will definitely be back! More
Lying cheats that steal peoples hard earned money. The worst dealership ever. Toyota should be ashamed to have them as a representative. General managers own words. "There is no fair in business". The worst dealership ever. Toyota should be ashamed to have them as a representative. General managers own words. "There is no fair in business". Most unprofessional untrustworthy place I have ever been to. TERRIBLE. Gavin, Gary, Brian, Tom, and General Manager Mike will lie over and over again to your face just to make a sale. You are better off going to any used car dealership. When they sell you a lemon, they will do everything in their power to not fix the problem. And any monetary deals they make you, regarding down payment, or warranty, or anything else, they will not hold up their end of the bargain. Funny how yelp and the BBB website have negative reviews posted about this company but dealerrater does not. Wonder why that is? Strongly do not recommend this dealership. And having spoken with Toyota and how they will not help with this untrustworthy business, I will no longer buy a Toyota. Ford and other company's have plenty of great vehicles out there. NOT RECOMMENDED! More
Friendly, professional and attentive Jaffarian Toyota is my go to dealership for all my Toyota needs. Their service advisors or professional and courteous. The service technicians are Jaffarian Toyota is my go to dealership for all my Toyota needs. Their service advisors or professional and courteous. The service technicians are professional, skilled and thorough. They are also extremely neat My vehicle is always returned clean and serviced perfectly. More
Great Very easy to work with. Every person I worked with took the time to explain everything I needed to know about my new car. I have already recommended t Very easy to work with. Every person I worked with took the time to explain everything I needed to know about my new car. I have already recommended to a friend to check out your dealership. More