
Jaffarian Toyota
Haverhill, MA
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2,034 Reviews of Jaffarian Toyota
Kid- friendly and overall great experience After going to multiple dealerships with our 2 year old, we were getting extremely frustrated! Rich at Jaffarian and other staff immediately catered t After going to multiple dealerships with our 2 year old, we were getting extremely frustrated! Rich at Jaffarian and other staff immediately catered to our daughter with drinks and snacks and helped keep her entertained while we were trying to look at vehicles and subsequently make a deal. NONE of the other places we went did this. On top of that, we got a great deal and great service from all we encountered. I look forward to going there for service and doing business with them in the future. More
Service Visited for an oil change, customer service was friendly and quick. I usually dread having to bring my car in to be serviced, but Jaffarian is a plea Visited for an oil change, customer service was friendly and quick. I usually dread having to bring my car in to be serviced, but Jaffarian is a pleasant experience. More
Honest, Knowledgable, fair and good service I hate buying new cars because of the distrust I have experienced over my many years. The best auto buying experience I ever had. Even Tom the Accoun I hate buying new cars because of the distrust I have experienced over my many years. The best auto buying experience I ever had. Even Tom the Accounting/sales person very helpful. More
Oil change Called on my way home and they told me when I could be there, I said 15 mins and they took me right away. It's nice to be taken right away with suck a Called on my way home and they told me when I could be there, I said 15 mins and they took me right away. It's nice to be taken right away with suck a busy schedule, Thank you ! More
Excellent Customer Service Excellent customer service, on the scale of 1 to 10, it was an 11. I would highly recommend this dealership to everyone. Absolutely outstanding servic Excellent customer service, on the scale of 1 to 10, it was an 11. I would highly recommend this dealership to everyone. Absolutely outstanding service! More
Excellent service as I did not have an appointment I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me post I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me posted and I was in and out in a very short time thanks to Lance and crew. More
Purchase new Rav4 The whole transaction was very smooth. Maggie Paulino gave us great service. Everyone was friendly. The price was good and service has been good in th The whole transaction was very smooth. Maggie Paulino gave us great service. Everyone was friendly. The price was good and service has been good in the past. More
Exceptional service from Franco Espaillat What I took away from this visit to Jaffarian was the exceptional service I received from Franco Espaillat. I had a last minute problem at home and What I took away from this visit to Jaffarian was the exceptional service I received from Franco Espaillat. I had a last minute problem at home and Franco worked with me to change my appointment time. Then when I came in for service I left a coupon on my seat and Franco made sure that I was credited for it. I called him during the day to ask that he get me a quote for a part (with installation) and he followed-up as he said he would. When I arrived he had a great demeanor and was a pleasure to work with. Steve p.s. I really wanted to submit this review to put in a good word for Franco but this DealerRater s u c k s. If you really want to see how your employees are doing then why do you make it so hard for a customer like me to provide feedback. I'm either forced to login with facebook, which I do not want to do for privacy and spam reasons, or I'm forced to created a new userid, but I already have one but I can not login. And when I say "forgot password" the DealerRater application freaks out and sends me to a webpage with an error. You could just call and ask for my opinion. Get rid of DealerRater is my advice. And give Franco a raise! Steve s_zukowski@hotmail.com More
Bought a new Prius We went to Jaffarian's looking to buy either a Prius C or a Prius 3 - we had a Prius and love the car. Salesperson Brian Burke was low key and friendl We went to Jaffarian's looking to buy either a Prius C or a Prius 3 - we had a Prius and love the car. Salesperson Brian Burke was low key and friendly and the entire process was easy. We decided on a 2015 Prius 3, and picked the car up the next day - everything went like clokc-work and we love our new car.. More
routine service They are always accommodating and polite at Jaffarian Toyota, doing the little extras and on time, too!You feel you are at a neighborhood establishmen They are always accommodating and polite at Jaffarian Toyota, doing the little extras and on time, too!You feel you are at a neighborhood establishment; they remember you! More