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Jaffarian Toyota

Haverhill, MA

4.7
2,042 Reviews

600 River St

Haverhill, MA

01832

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2,042 Reviews of Jaffarian Toyota

May 08, 2015

well done experience Test drive went well,options presented and info given was more than satisfactory.She took the time to go overc controls and set up bluetooth More

by raccoonradio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2015

purchase of 2015 Toyota Corolla SPlus Thanks to Jenna and Trevor who made my experience in buying my new Corolla exceptional. I researched this car for 4 months and the internet manager, More

by JackZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Fanning
May 14, 2015 -

Jaffarian Toyota responded

JackZ, We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jaffarian Toyota! We wish you safe travels in your new Toyota Corolla S Plus WITH A MOONROOF (!!!) and look forward to seeing you again soon! Respectfully, Jena Bucknam Internet Sales Manager 978-241-4586

April 30, 2015

Great Service I purchased 2015 RAV4. I had a great experience going through the entire process of purchasing the new car. I really appreciate the way they handled e More

by puru1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris G
April 27, 2015

Excellent Serive Mike down in Toyota services was very helpful and the team did a great job getting my car back back on the road in a timely manner. They knew ahead of More

by Sdallaire913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Parolisi
April 24, 2015

VIP Service Each time that I call or enter the Jaffarian Toyota Service Dept a I am treated like I am part of the Toyota family. Dale Whittredge has always been More

by ronpron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yaboujian, Dale Whittredge
April 20, 2015

Straightforward and honest Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them. More

by michaelperoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Fanning
April 17, 2015

Excellent Service My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. More

by barb3187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 16, 2015

Couldn't help me in time of need old car broke down (Wed) - met w/ them and test drove perfect car for our family. ready to buy but couldn't secure financing same day (Thu) - Wife gav More

by AlainC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 14, 2015 -

Jaffarian Toyota responded

Thank you for the candid feedback on your experience with my staff at Jaffarian Volvo Toyota. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Sincerely, Mike Benoit General Manager 978-372-8551 mbenoit@jaffarian.com

April 15, 2015

Purchaced a new car I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!! More

by June Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Apr 16, 2015 -

Jaffarian Toyota responded

June Parker, Thanks for the glowing review! Joshua is a great asset to our team and we are so pleased you were able to experience the excellent customer service he continues to provide all of our guests with! Congratulations on your new vehicle and please do not hesitate to contact us for any future automotive needs! Take Care, Jena Bucknam Internet Manager

April 15, 2015

Leased new car. Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leav More

by scribble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Ringland, Derek Giardina
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