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Jaffarian Toyota
Haverhill, MA
2,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,047 Reviews of Jaffarian Toyota
April 20, 2015
Straightforward and honest Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them. Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them. More
by michaelperoni
Employees Worked With
Trevor Fanning
April 17, 2015
Excellent Service My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. was knowledgeable, personable and friendly. I originally went in looking for a pre-owned vehicle I saw online but found out it had been sold. Chris was able to get me in a brand new vehicle within my monthly budget. I had a bit of a wait to meet with finance, but Chris stuck around after hours to make sure everything was done and done right. I will definitely be recommending Jaffarian to anyone I know looking for a vehicle and won't be going anywhere else for vehicle needs in the future. Barb Merrick More
by barb3187
April 16, 2015
Couldn't help me in time of need old car broke down (Wed) - met w/ them and test drove perfect car for our family. ready to buy but couldn't secure financing same day (Thu) - Wife gav old car broke down (Wed) - met w/ them and test drove perfect car for our family. ready to buy but couldn't secure financing same day (Thu) - Wife gave birth (Fri) - Followed up w/ them to ensure interest (Sun) - made follow up apt to finalize deal (Wed) Oh, but wait, car was sold to someone else (Tues) Moral of the story: this dealer couldn't help me out in an obviously very stressful situation. Didn't value my business enough to keep their word and when confronted claimed an internal miscommunication of some sort. Very disappointed More
by AlainC
April 15, 2015
2015 4Runner I bought a new 2015 4Runner premium and Chris found me the truck somewhere else and got it to the dealership for me within 3 days. Very easy to deal w I bought a new 2015 4Runner premium and Chris found me the truck somewhere else and got it to the dealership for me within 3 days. Very easy to deal with. Derek made the financial process wicked easy. Didnt push anything on us and was honest about everything. Would definately recommend this dealership to others! More
by roycroft32691
Employees Worked With
Chris Grandmaison
April 15, 2015
Purchaced a new car I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!! I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!! More
by June Parker
Employees Worked With
Joshua Shepard
April 15, 2015
Leased new car. Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leav Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leave with a new lease. The service was excellent!!! More
by scribble
Employees Worked With
Stephanie Ringland, Derek Giardina
March 31, 2015
good experience Working with Stephanie Ringlang was great professional, friendly, listen to my needs and wants. With Derek Giardina I have to said professional friend Working with Stephanie Ringlang was great professional, friendly, listen to my needs and wants. With Derek Giardina I have to said professional friendly. He make me feel comfortable he was very genuine. Thanks toyota done business with them 4 times and I don't regretted. More
by esperanza
March 28, 2015
Quality care from Jaffarian Toyota Service Outstanding customer service from David in Jaffarian Toyota Service! Thank you so much for taking care of me late on a Friday afternoon when my check Outstanding customer service from David in Jaffarian Toyota Service! Thank you so much for taking care of me late on a Friday afternoon when my check engine light appeared and my Highlander was stuttering along on 495. David was patient, understanding, empathetic and quick to take action to get me in a rental and get my daughter to her dress rehearsal for a charity event. Thank you so much for assuring me it was safe to drive my car to your dealership and then to take care of every detail. You guys are the best! More
by mehonan
Employees Worked With
David in Toyota Service
March 23, 2015
Great experience both times! I have leased a car twice from this Toyota dealership and both experiences were wonderful. The salespeople were friendly and helpful. The service pe I have leased a car twice from this Toyota dealership and both experiences were wonderful. The salespeople were friendly and helpful. The service people are always quick to work on my car and they have a great waiting room to sit in while service is being completed. My children love going into the playroom! More
by Pjkrotz
Employees Worked With
Trevor Fanning
March 20, 2015
tire repair On 3/4/15, I brought in my truck which I told the service dept had a lead in the tire pressure gauge where the stem meets the gauge unit which was cov On 3/4/15, I brought in my truck which I told the service dept had a lead in the tire pressure gauge where the stem meets the gauge unit which was covered by an extended warranty. They had the vehicle all day and assured me there was no leak. Four days later on 3/9, the same tire was flat. I called the dealler and asked to speak with Gary Jaffarian, the owner, who has always been pleasant with me in the past. After waiting on hold for 15 minutes the operator came back on and said she could not locate him. I was forced to contact Toyota and open a complaint on the issue. They asked me if I was willing to take it back to the dealership and I caved in. The dealership admitted that in fact the stem was leaking and replaced it. There was no apology from the service maqnager for the incovinence they caused me. I told him don't worry I would not be back for service and the dealership and possibly Totota has lost the sale of a new Camry within two months. More
by kjgalvin
Employees Worked With
Dale Whittredge
