
Jaffarian Toyota
Haverhill, MA
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2,042 Reviews of Jaffarian Toyota
Enthusiastic service Ed Bertrand was a great salesman. No hard sell asked me what I was coming in for I told him I was in the market for a new or certified car. He made su Ed Bertrand was a great salesman. No hard sell asked me what I was coming in for I told him I was in the market for a new or certified car. He made suggestions waited patienly for my responses. Knew his stuff really well i walked out buying a new 2018 hybrid rav 4!!!! Love it More
AWESOME !! White 4 Runner customer. Jaffarian is AWESOME !! friendly, understanding, patient and treat you like they would want to be treated if they themselves were buying a brand ne Jaffarian is AWESOME !! friendly, understanding, patient and treat you like they would want to be treated if they themselves were buying a brand new vehicle!! More
Made new friends Very professional, personable, knowledgeable, easy to talk to, honest, up front. My 1st new vehicle purchase and I couldn't be happier with everyone Very professional, personable, knowledgeable, easy to talk to, honest, up front. My 1st new vehicle purchase and I couldn't be happier with everyone at the dealership and the vehicle. I felt very comfortable right from the get go and it was an honest negotiation. 5 STAR As I mentioned, my 1st new vehicle purchase at the age of 60 and I could not have asked for a better experience. I have lived by the dealership in a border town all my life and I always heard very positive things about Jaffarian's. I found out that all the positives I have heard through the years, certainly are true. I may sound over the top but it is because Jaffarian's wanted me happy and they certainly made it happen. Thank you More
Good visit Professional and knowledgeable. Ricky went over everything with us and we were very pleased. He also took the time to show us how all the buttons and Professional and knowledgeable. Ricky went over everything with us and we were very pleased. He also took the time to show us how all the buttons and knobs worked. Set up my phone for me also. Very happy with his attention. More
Up Front And Honest I explained my experience with an other dealership to an employee who I know and he put me in touch with the manager there. I feel they were honest an I explained my experience with an other dealership to an employee who I know and he put me in touch with the manager there. I feel they were honest and upfront and did not pressure you to buy. I ended up getting a better car for the price compared to the other dealer. More
First Car This was my first car buying experience and Chris made it one that was very easy and understanding for someone who didn't really know what they were d This was my first car buying experience and Chris made it one that was very easy and understanding for someone who didn't really know what they were doing. He gave me a lot of different options and made sure i would be okay when I left the dealership with my new car. More
customer service Very professional and was updated on my vehicle concerns in the future. Pleasant staff and answered all my questions in a professional matter. Loved t Very professional and was updated on my vehicle concerns in the future. Pleasant staff and answered all my questions in a professional matter. Loved the text messages More
Factory Airbag Recall Toyota Matrix Customer service was excellent. Everyone was friendly, attentive and quick. Highly efficient and welcoming. Pleasant wait room and less than average w Customer service was excellent. Everyone was friendly, attentive and quick. Highly efficient and welcoming. Pleasant wait room and less than average wait time. Great experience overall! More
Excellent Car Buying Experience My sales person Ricky Arora was very clam, respectful and professional. He took his own time to explain each and every option ,He was very helpful in My sales person Ricky Arora was very clam, respectful and professional. He took his own time to explain each and every option ,He was very helpful in my car purchase. I wasn't ready but the way Ricky explain, Why I should buy a car from this dealership It was amazing. Just a Lovely experience! Great Asset to the dealership. Keep up the good work and great moral example for others. I'll recommend him to all my friends and family. More
Excellent service Ricky went above and beyond for me during my first car buying experience on my own. He showed me exactly what I was looking for and made it an easy pr Ricky went above and beyond for me during my first car buying experience on my own. He showed me exactly what I was looking for and made it an easy process. He was polite, thorough and thoughtful. He stayed late on a Saturday so I could pick up my vehicle and set me all up! More