
Jaffarian Toyota
Haverhill, MA
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2,042 Reviews of Jaffarian Toyota
NEW 2018 TOYOTA COROLLA LE LEASE This is the second time I have leased with Jaffarian. I had a service appointment scheduled on Friday, May 25, with no intention of leasing until my This is the second time I have leased with Jaffarian. I had a service appointment scheduled on Friday, May 25, with no intention of leasing until my current lease expired in October of 2018. I simply went to the Sales Department as a "fact-finding" mission to ascertain what costs I would incur if I were to lease a similar vehicle from them in October. I intended to shop around dealerships for the best offers when the time came. I was immediately greeted by the General Sales Manager who was most affable and intelligent, and he listened to all of my concerns patiently. He answered all of my questions, accommodated all of my requests, and we made an agreement resulting in my leasing a 2018 Corolla LE that very day -- something I never planned to do. I believe it was an interaction that served both of us well. He set me up with Ricky Arora to review all of the information necessary to close the agreement. Ricky, as well, was most knowledgeable, professional and courteous; he never pressured me, and he clearly explained and showed me all the intricacies of the new Corolla LE I was about to lease. He spent a great deal of time with me, never rushing me. More
Lease experience Great service as always, I have been a loyal customer for over 25 years and constantly recommend Jaffarian to anyone I know. Top notch experience all Great service as always, I have been a loyal customer for over 25 years and constantly recommend Jaffarian to anyone I know. Top notch experience all the way around. More
Amazing service all around I brought my truck there for the first time and this is by far the best Toyota experience ive ever had. Ive always had good service at other Toyota de I brought my truck there for the first time and this is by far the best Toyota experience ive ever had. Ive always had good service at other Toyota dealerships, but Jaffarian is the best. David was my service advisor and was so helpful and patient while i figured out if i could have some unexpected and fairly urgent work done on the spot, he took the time to actually talk to me about each issue instead of just giving me a laundry list, i really appreciated how personable and thoughtful he was. I was able to have the work done, and was very impressed they got everything done in a few hours and everyone was so kind and friendly throughout the process. It was a great experience and as long as i live in the area, i will always go there! More
Dealership Hi, The staff was friendly and very helpful. I would recommend someone interested in purchasing a new vehicle. The staff there have the clients inter Hi, The staff was friendly and very helpful. I would recommend someone interested in purchasing a new vehicle. The staff there have the clients interest in mind throughout the process. More
30000 mile service I got a same day appointment for a 30000 mile service. I was greeted promptly. Car was ready in time promised. Car has had no problems so far. I got a same day appointment for a 30000 mile service. I was greeted promptly. Car was ready in time promised. Car has had no problems so far. More
Great car buying experience! This is my third vehicle purchased/leased through Jaffarians. They are so nice and never pushy. They listen to what you want and point you in the ri This is my third vehicle purchased/leased through Jaffarians. They are so nice and never pushy. They listen to what you want and point you in the right direction. More
Easy, very helpful and not pushy On a busy Saturday Glenn our sales rep tried to pacilitate the process. Was not pushy and made she what I wanted from the dealership would tried to be On a busy Saturday Glenn our sales rep tried to pacilitate the process. Was not pushy and made she what I wanted from the dealership would tried to be reached. More
Lack of communication. Didn’t get calls back. Was told things would be done to vehicle and they weren’t. Still chasing these things. My wife was considering leasing a vehicl Didn’t get calls back. Was told things would be done to vehicle and they weren’t. Still chasing these things. My wife was considering leasing a vehicle here and changed her mind. More
Quick and pain free My car was falling apart and I needed a new one quick for work. Chris Holder walked me threw the process and helped me find just what I needed quick a My car was falling apart and I needed a new one quick for work. Chris Holder walked me threw the process and helped me find just what I needed quick and pain free. Which was no easy task considering I had next to no credit. The whole team worked hard to find me all the discounts they could and even got the payment for right in my ideal payment range. I left with a new 2018 car that I never dreamed I could qualify for and they managed all the fees and registration transfer same day. They did go through all the warranties and helped me pick the ones best for me but I didn't feel pressured or upsold. Will definetly be coming back in the future and would recommend them to anyone both first and repeat buyers who don't want the usual sales desperation and pressure. 5stars More
Made it hard for me not to sign on the dotted line. My experience purchasing my 2018 Toyota Tacoma was made simple and stress free based on the negotiation process with Gary and Devon. I did compare pri My experience purchasing my 2018 Toyota Tacoma was made simple and stress free based on the negotiation process with Gary and Devon. I did compare prices with other Toyota dealers as well as thru the True Car app. A discussion with a family member in the car business confirmed I was well taken care of. More