Jaffarian Toyota
Haverhill, MA
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2,047 Reviews of Jaffarian Toyota
First time customer This is the first time I have bought any vehicle here at Jaffarian's and the salesman, Richard Johnson was very nice to deal with, he explained the fe This is the first time I have bought any vehicle here at Jaffarian's and the salesman, Richard Johnson was very nice to deal with, he explained the features of the Toyota Camry that I wanted to purchase and I certainly would recommend doing business with them. More
Dale was just awesome. Courteous, infomative, patient. I have nothing negative to say. Dale and Jared were just awesome. I will enjoy coming for my service and will recommend the dealership to my friends I have nothing negative to say. Dale and Jared were just awesome. I will enjoy coming for my service and will recommend the dealership to my friends. More
Pleasant car buying experience We visited 6 dealerships (most the "big name" ones) and this was by far the most pleasant experience we had. We ended up purchasing a used car here. We visited 6 dealerships (most the "big name" ones) and this was by far the most pleasant experience we had. We ended up purchasing a used car here. It was unbelievably cleaned out and prepped and a good deal. It was worth the drive. More
20k mile service Service and customer service was top notch. Very satisfied. Would Recommend Jaffarian Toyota. I am a returning customer and will continue to choose J Service and customer service was top notch. Very satisfied. Would Recommend Jaffarian Toyota. I am a returning customer and will continue to choose Jaffarian Toyota for my servicing needs. More
Satisfied Customer I had a great experience at Jaffarian. The sales people were very friendly and helpful. They got me the deal I was looking for and I am very happy w I had a great experience at Jaffarian. The sales people were very friendly and helpful. They got me the deal I was looking for and I am very happy with my purchase. I would recommend this dealership to my friends and family when they are looking for a new car. More
Bought new Rav4 I always have good luck buying Toyotas from Jaffarians. This is our third vehicle from them. I bought this new one because it was time to downsize t I always have good luck buying Toyotas from Jaffarians. This is our third vehicle from them. I bought this new one because it was time to downsize to a smaller model than my previous 4-Runner. The staff is always friendly. Francesca was helpful and has followed up with me by phone to make sure I am satisfied. I only wish I had a little more instruction with some of the features. There are so many! I will probably meet with her again for that reason. More
Purchase of New Toyota Rav4 We were met by Tim Greenhalge, salesperson, who led us through the variety of models available and we quickly opted for a RAV 4 based on our projecte We were met by Tim Greenhalge, salesperson, who led us through the variety of models available and we quickly opted for a RAV 4 based on our projected use. Tim quickly brought several models to us for examination and led us through the levels and options available. We made a relatively rapid decision based on the thorough information that we were given. Talking about down payment, Mr. Sarkis discussed the variety of options available to u s. Again we choose one that worked for us. From that point on things were in automatic mode: Our insurance man was contacted, plates were received from the DMV, the car given a state inspection and delivered to us within 48 hours. All by Jaffarian personnel. The process was swift, efficient and thorough. It was a pleasure to do business with these most professional people and I would heartedly recommend them and Jaffarian to any potential purchaser of an automobile. More
Much improvement I have not bee able to recommend this dealership to others in the past. You should know that you have had a poor reputation. I have always however, I have not bee able to recommend this dealership to others in the past. You should know that you have had a poor reputation. I have always however, been able to be very positive about your service department. This recent experience has been very good. The salesman was very patient as I made a difficult transition from a Rav4 to a Prius. At one point I had considered changing my mind which could have been difficult for the salesman, but he gave me room to come to a decision that I am happy with. In the course of our decision making, he did not attempt to pressure us in one direction or another as we weighed a decision between leasing and buying. More
First Maintenance Visit on 2016 Corolla I was greeted immediately upon entering the service area by Lance Glaser. He explained exactly what would be done to my vehicle as required by my Toy I was greeted immediately upon entering the service area by Lance Glaser. He explained exactly what would be done to my vehicle as required by my Toyota Total Care Plan; he also asked if I had any concerns. I told him I was completely satisfied with the performance of my vehicle, but I did ask a few questions for further understanding of operation. Lance answered my questions professionally and politely. He also escorted me to the seating area where coffee, etc., was available as I waited. The other gentlemen at the Service Desk were also welcoming and polite. More
Richard Johnson was great. Of all the sales reps that I felt with going from dealership to dealership Richard Johnson was hands down the best. He doesn't try to pressure you in Of all the sales reps that I felt with going from dealership to dealership Richard Johnson was hands down the best. He doesn't try to pressure you in to something you don't want and doesn't annoy you with questions. If the car works for you great if not that's ok. Although I do not think the dealership was great dealing with Richard was and one of the reasons why I eventually bought my vehicle. More








