Jaffarian Toyota - Service Center

Liftgate Wouldn't Work Was in for sticker and mentioned that the liftgate wouldn't go down. There was a rock stuck in the assembly and they were able to take it out and did Was in for sticker and mentioned that the liftgate wouldn't go down. There was a rock stuck in the assembly and they were able to take it out and didn't charge me for it. That's great customer service!! More

Excellent service experience! Made an appointment for the next day online. Easy check in process with the service adviser. Courtesy shuttle was convenient. Work was completed when Made an appointment for the next day online. Easy check in process with the service adviser. Courtesy shuttle was convenient. Work was completed when they said it would be. The only small negative was that the part was not it stock but they got it the next day. Overall, very satisfied. More

Great Service Department I have had my car serviced here twice now, and the service was exceptional both times. My car was ready when they promised, and the staff was very fr I have had my car serviced here twice now, and the service was exceptional both times. My car was ready when they promised, and the staff was very friendly and helpful. Everything was explained to me in plain English, and they washed my car both times! More

Treated very nice! Was a pleasant experience. Vehicle was checked over while I waited in a comfortable lounge area with a free coffee! I have always been treated very ni Was a pleasant experience. Vehicle was checked over while I waited in a comfortable lounge area with a free coffee! I have always been treated very nicely at Jaffarian Toyota! More

Urgent concern with fluid leak Found a large oil puddle under Rav 4. Called Jaffarian Toyota, spoke to an extreme helpful and reassuring service rep ,Amy. I was able to immediatel Found a large oil puddle under Rav 4. Called Jaffarian Toyota, spoke to an extreme helpful and reassuring service rep ,Amy. I was able to immediately bring in vehicle and had a video made of under vehicle. Strange enough, no leak was found, but video made me feel confident in their findings. I was received a text from Amy with video and was able to respond back as well. Picked. Up vehicle shortly after and Amy took care of paperwork quickly. More

Excellent service and price Friendly, helpful service team that completed repairs in a timely and cost-effective fashion. Walter explained everything to me and had my car in good Friendly, helpful service team that completed repairs in a timely and cost-effective fashion. Walter explained everything to me and had my car in good shape again. More

Terrific Sales and Service! We are long-time Jaffarian customers. My husband and I recently took our Camry and Highlander for their scheduled maintenance and once again were not We are long-time Jaffarian customers. My husband and I recently took our Camry and Highlander for their scheduled maintenance and once again were not disappointed. We were greeted by Amy and she explained exactly what needed to be done. Since our vehicles are beyond the free maintenance, we expected to pay more but Amy explained some of the maintenance was not necessary during this visit but would be after our next 5K miles. It is nice to know that we don't have to worry that unnecessary work being done to increase our bill. Amy was new to us, but treated us like long-time friends. Thanks for hiring not only knowledgeable but personable service people. More

good but disappointing When I arrived I asked if, in addition to washing my car after the service was completed, that they vacuum the interior. The person helping me said t When I arrived I asked if, in addition to washing my car after the service was completed, that they vacuum the interior. The person helping me said that they always include vacuuming. I told her that so far, that has not been the case, but I would very much like it today. After the service was completed, I went to my car to find that it had not been vacuumed. I went back to the desk and told the same person who had helped me before and she apologized and said it would be taken care of. A few minutes later, she said it was ready but I found that only the front seats and the top rug in front was done. The dirt and dog hair was still under the rugs and in the back. I did not go back to complain. I left rather frustrated. More

Very efficient service department. Love the ability to go on line to set up an appointment. The check in is quick and the service desk employees are very nice to deal with. Love the ability to go on line to set up an appointment. The check in is quick and the service desk employees are very nice to deal with. More

Excellent service We brought our car in for some repairs, Mark worked closely with us and through the warranty to get these repairs done fast and at the best cost to us We brought our car in for some repairs, Mark worked closely with us and through the warranty to get these repairs done fast and at the best cost to us. It was fast and I always knew what the status was. It was a great experience. More