Jaffarian Toyota - Service Center

MA Inspection In and out in record time! This service group is amazing. No appointment needed for inspection and I just walked in. Twenty (20) minutes later on m In and out in record time! This service group is amazing. No appointment needed for inspection and I just walked in. Twenty (20) minutes later on my way! Thanks! More

Professional, efficient service visit. The entire atmosphere is very professional. I was able to schedule an appointment at my convenience. They checked tire alignments, provided me with The entire atmosphere is very professional. I was able to schedule an appointment at my convenience. They checked tire alignments, provided me with a report on the condition of the tires, brakes, etc., ; all complimentary at my 20,000 mile checkup. AND the car was washed, too. More

Very good service I needed a quick state inspection on my rav4 and they had me in and out in under 30 minutes and even washed and vacuumed my car. I needed a quick state inspection on my rav4 and they had me in and out in under 30 minutes and even washed and vacuumed my car. More

Great service. I'm always pleased with the service I receive at Jaffarian Toyota. I always recommend them to my family and friends, the service department employees I'm always pleased with the service I receive at Jaffarian Toyota. I always recommend them to my family and friends, the service department employees are always professional and helpful. More

Timely and professional. My routine 25,000 mile maintenance on my 2015 Venza was handled quickly and professionally. My service also included an inspection sticker. I have a My routine 25,000 mile maintenance on my 2015 Venza was handled quickly and professionally. My service also included an inspection sticker. I have also been pleased with all my previous service experience. More

4.9 stars Nikol was very friendly. Manny was very helpful. The only issue was a very small one, but the car was handed over to me with the steering wheel locked Nikol was very friendly. Manny was very helpful. The only issue was a very small one, but the car was handed over to me with the steering wheel locked. Because of some safety protection system, the car wouldn't go into gear. I probably could have figured it out, and I learned something in the process. All in all, a near-perfect experience. More

Routine service Customer service is unmatched from the person opening the door, at the counter and even just walking by the waiting area. The device waiting room is Customer service is unmatched from the person opening the door, at the counter and even just walking by the waiting area. The device waiting room is large and comfortable. More

Fast, professional and very thorough service experience. I was very pleased with the quality and thorough service that I received at this dealership. The service advisor was friendly yet professional. The wo I was very pleased with the quality and thorough service that I received at this dealership. The service advisor was friendly yet professional. The work performed was as usual for Toyota, very well done. More

phone response and service department Two reasons for my low rating. 1) I find the phone answering system extremely frustrating. This has happened more than once, but I will give an exampl Two reasons for my low rating. 1) I find the phone answering system extremely frustrating. This has happened more than once, but I will give an example from today. I called and followed the instructions to get to the service department. Then I got put on hold and within seconds got the original message back. After two loops of this (just to make sure it isn't a mistake) I dialed zero for operator and rather than telling me there is no one there, I got put back again to the original voice message. This is something so simple, but something that will prevent people from patronizing your dealership. 2) I made an appointment earlier this week for an oil change. By some miracle, I was able to reach someone at that point. I called back today and went through this loop to no where t(previously mentioned) to try to cancel my appointment. I finally gave up and used the chat feature on the website. It took the attendant quite some time to help me, but she told me that there was no appointment on the books. I wish I hadn't wasted my time trying to let them know, but I was trying to be courteous. More

2003 Tacoma frame replacement The service rep(Amy)kept me up to date on what was happening with the Tacoma repair which took two months due to frame availability. I've been The service rep(Amy)kept me up to date on what was happening with the Tacoma repair which took two months due to frame availability. I've been driving it for a few days now and so far so good! More