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315 Reviews of Jaffarian Toyota - Service Center
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November 16, 2016
Always in and out. Great people working in the service department. They opened on time got my car in and out in about 40 minutes. I work third shift, so getting in and o Great people working in the service department. They opened on time got my car in and out in about 40 minutes. I work third shift, so getting in and out is really important to me. More
by David Copley
Employees Worked With
Dale Whittredge, Ben Collins
November 11, 2016
Service Time Easy to book appt, nice clean facility, great service advisors and mechanics. Always bring my car here for service. Wouldn't go anywhere else. Highly Easy to book appt, nice clean facility, great service advisors and mechanics. Always bring my car here for service. Wouldn't go anywhere else. Highly recommend. More
by eszura1950
Employees Worked With
Anthony Mango
November 11, 2016
Service Very easy to book appointment and service was great. In and out in less than an hour. Waiting area immaculate and enjoyed a nice cup of coffee. Very easy to book appointment and service was great. In and out in less than an hour. Waiting area immaculate and enjoyed a nice cup of coffee. More
by Tricia
Employees Worked With
Chris Grandmaison
November 02, 2016
MAKE PROBLEM WORST I took my Lexus there. Had a loud noise coming from one side of tire I though it was coming from the emergency brake and I decided to take it to this I took my Lexus there. Had a loud noise coming from one side of tire I though it was coming from the emergency brake and I decided to take it to this dealership which I had dealt with in the past and I was satisfied with the service and customer service. Until this time. The customer service Rep. Franco Espaillat took care of me. He was extremely rude, didn't introduce himself to me. He started talking to me in very unfriendly tone of voice. I explained to him the situation with the brakes and I Had a previous estimate on a gas filler neck repair. I wanted to have that fixed as well since they were going to work on my vehicle anyway. He decided to charge double of what my last estimate was for the same exact job. $230.00. Just to see the breaks and for a previous estimates I already had for the gas filler neck. Usually the dealer charged $115 in total for any problems the vehicle may have. As our conversation was going in progress I asked him that I want to have 4 brand new tires installed on SUV. He told me: You have to go to Lexus for that we don't install tires on Lexus'. and I said to him you can fix Lexus but you can not install tire on it? As I was talking to the manager, he kept interrupting our conversation trying to justify his behavior with more rudeness. As far as the problem with my brakes, the noise is now so loud that I don't feel safe driving my vehicle and I will have to spend more money going to another dealership to fix my Lexus. P.S. The previous price for the filler neck was $475.00 he double the price at $890.00. When I questioned him he said and I quote " It is a Lexus you got to pay the price for it." More
by Idali Flint
Employees Worked With
Franco Espaillat
October 27, 2016
An "out-of-country" visitors satisfaction! After the "check engine" light came on during a recent drive down to Geotgetown from Montreal area this past weekend, I wasn't sure where to go to sol After the "check engine" light came on during a recent drive down to Geotgetown from Montreal area this past weekend, I wasn't sure where to go to solve the problem ! I have owned my 2004 Camry for 8 years and had never seen a "check engine" warning light ! My Camry has provided me with excellent dependability over that timespan with only minor repairs and regular service checks at my dealer.needed ! I checked on-line for the nearest dealership and made an on-line appointment ( which I had never attempted before) at 9:00 a.m. on the Monday ! I made my way to the service dept. that morning fearing the worst ! After a short wIt in their comfortable waiting room, I I was greeted by a service consultant who informed in simple language that the oxygen-sensor on the engine had failed and what the possible consequences could be as well as an up-front estimate of the cost ! I returned later that afternoon to pickup my car ! The pleasant service dept. estimate was dead-on and to my surprise... they had checked my vehicle from front to back for my return trip to Montreal ! I am now back home in Montreal after a smooth and worry-free drive back .... much thanks to Jaffarian's Toyota ! More
by Bruce07
Employees Worked With
Dale Whittredge
October 20, 2016
Quick thorough friendly service I called and got a same day appointment. The worker who helped me was pleasant and personable. The service was quick and easy. They were social a I called and got a same day appointment. The worker who helped me was pleasant and personable. The service was quick and easy. They were social and made the interactions comfortable. More
by Dpalgi
Employees Worked With
The man next to our agent was also pleasant and social. , Dale Whittredge
October 19, 2016
Wonderful service repair experience The work was completed in the time frame estimated. Paul oulette was pleasant to work with! Jaffarian went over and beyond with cleaning the vehicle The work was completed in the time frame estimated. Paul oulette was pleasant to work with! Jaffarian went over and beyond with cleaning the vehicle after the repair - washed outside and polished tires and vacuumed inside and even wiped down the dashboard and leather seats! Great workmanship! More
by Singangel
Employees Worked With
Paul oulette
October 17, 2016
Jaffarian Makes It Easy Jaffarian takes all the worry away when having your car serviced. Easy to book an appointment, easy to talk to about car problems, quick and prompt s Jaffarian takes all the worry away when having your car serviced. Easy to book an appointment, easy to talk to about car problems, quick and prompt service, never a hassle! More
by NeverOpentheHood
Employees Worked With
Mark DeFrancesco was great!!!
October 15, 2016
New tires and maintenance Generally well priced, but more expensive for tires than tire shops. But the convenience is worth it. I also have winter tires changed over and stor Generally well priced, but more expensive for tires than tire shops. But the convenience is worth it. I also have winter tires changed over and stored for free. More
by Tomb718
Employees Worked With
Someone in service dept.
August 14, 2016
WORST PLACE TO SHOP Don't even think about going to this dealer to buy or service your Toyota or Volvo, unless you want to be insulted and disrespected. They should be Don't even think about going to this dealer to buy or service your Toyota or Volvo, unless you want to be insulted and disrespected. They should be rated the worst in the country, there are so many better places to shop, beware ! More
by FORRUNNER
Employees Worked With
JOHN CUSTOMER
