Jaffarian Toyota - Service Center

Courteous, knwledgeable, intelligent service. Some Toyota dealers have a tiered approach to service. One person greets you, another files your service request, another actually orders the work, an Some Toyota dealers have a tiered approach to service. One person greets you, another files your service request, another actually orders the work, and one more does the work. So what I say to the first person may never reach the person who does the work. Jaffarian doesn't do that. It is also a team approach but I speak to the same person from the initial phone service reservation to payment. In the meantime I hear the input from the entire team. No information is lost. And the estimate is accurate. Even the parts attendant knows about the smallest details of service. All of this is why I keep coming back to Jaffarian. Thank you! More

Comprehensive service at reasonable price. It was regularly scheduled maintenance, but the service went beyond oil & filter plus other items. The car was washed and service done in about 45 min It was regularly scheduled maintenance, but the service went beyond oil & filter plus other items. The car was washed and service done in about 45 minutes. Starbucks coffee in the waiting area is another nice amenity. Thanks! More

Fast Service Experience Stopped in for my routine service without notice and was checked in and service was completed in less than hour. No wait and very professional. Stopped in for my routine service without notice and was checked in and service was completed in less than hour. No wait and very professional. More

10,000 mile check up I was greeted with a SMILE (so important,) service was quick and the car was washed and I was on my way. I appreciate the quickness especially. I was greeted with a SMILE (so important,) service was quick and the car was washed and I was on my way. I appreciate the quickness especially. More

Another great service experience David was great at explaining the issue that was identified when I brought my vehicle in for routine maintenance. They addressed the problem immediat David was great at explaining the issue that was identified when I brought my vehicle in for routine maintenance. They addressed the problem immediately (same day). They performed the work at a competitive price and provided a loaner vehicle in the meantime. Overall it was a great service experience. I have never been disappointed with the service work at Jaffarian since I began visiting regularly years ago. More

Excellent Customer service I have worked with David (advisor 129690) on this occasion and a previous occasion when I brought my car in for service (unfortunately I didn't get th I have worked with David (advisor 129690) on this occasion and a previous occasion when I brought my car in for service (unfortunately I didn't get the chance to put in a review last time, so this should serve for both reviews). He is an exceptional service manager. He has gone up and beyond any expectations I had in working with me and resolving my car issues and providing the best service I could expect. He has tact in dealing with customers and is cool and calm under pressure. He was able to communicate the issues and come up with creative ways to resolve issues in repairing the car. He is the guy you want on your team. Thank you, David!!! More

Jaffarian Service From the initial contact with the Service Advisor, Lance Glaser, to the exit billing process, every contact was friendly, professional & the work wa From the initial contact with the Service Advisor, Lance Glaser, to the exit billing process, every contact was friendly, professional & the work was done promptly and with great results. Lance took the time to explain everything that was done on the car. More

Oil change The service center was fantastic. David was friendly and helpful. The cost was reasonable and the time was quick. I would definitely recommend Jaffa The service center was fantastic. David was friendly and helpful. The cost was reasonable and the time was quick. I would definitely recommend Jaffarian to a friend. More

Always a great experience Very fast efficient service and a free car wash to boot. Check in is a breeze and service advisors are always friendly, courteous, and professional. N Very fast efficient service and a free car wash to boot. Check in is a breeze and service advisors are always friendly, courteous, and professional. Nice waiting area and free Starbucks Coffee. Always have had really great work done by service techs. Will always return here. More