Jaffarian Toyota - Service Center

Great vehicle service and customer satisfaction I enjoyed how pleasant and welcoming are the staff at Jaffarian, not to mention the detail service on my car plus an excellent waiting área with free I enjoyed how pleasant and welcoming are the staff at Jaffarian, not to mention the detail service on my car plus an excellent waiting área with free Wi-Fi, cafe and comfortable chairs while waiting for my car to be service. When receiving my car I noticed they gave a car wash free of charge. Definitely my type of place to my car. More

Excellent...as always Service Advisor David Yaboujian is the BEST. Professional, knowledgeable and a pleasure to do business with. Quality of the work is top notch. The tea Service Advisor David Yaboujian is the BEST. Professional, knowledgeable and a pleasure to do business with. Quality of the work is top notch. The team makes it easy to get you in and out and keep you informed how things are moving along. I've had my car serviced with 5+ Toyota dealers in the past and Jaffarian Toyota is hands down the best. I recommend Jaffarian Toyota for servicing any vehicle, and HIGHLY recommend David Yaboujian as a Service Advisor. More

The service Dept at jaffarian I was overdue for an oil change and I can't remember the name of the young man who made my appointment, but he got me in right away. When I arrived at I was overdue for an oil change and I can't remember the name of the young man who made my appointment, but he got me in right away. When I arrived at Jaffarian, David took such good care of me. He's always polite and addresses all of your concerns and facilitates your appointments so that you are out of there in a timely fashion. He really made me feel good when he said that my tires were still in good shape because I have an inspection coming up. He also washed my car! Great guy. More

inspection sticker service was excellent took 20 minutes and to my pleasant surprise received a car wash...also was updated about my warranty and mileage by David service was excellent took 20 minutes and to my pleasant surprise received a car wash...also was updated about my warranty and mileage by David More

Wonderful Service Department The service department at Jaffarian Toyota in Haverhill is wonderful! Dave always fully explains to me exactly what is going on with my vehicle and i The service department at Jaffarian Toyota in Haverhill is wonderful! Dave always fully explains to me exactly what is going on with my vehicle and is always up front and honest with me and lets me know what I absolutely need or can hold off on and always fully explains why which makes me feel very confident that I am not being taken advantage of. I've made the mistake of taking my Scion to other places for just minor things and I've regretted it each time. I will never go anywhere else for even something as minor as an oil change as my experience at Jaffarian always surpasses my expectations. The washing and vacuum with my service is a great touch! More

Perfect Service I switched over to Jaffarian Haverhill due to the convenience of its location to my workplace. Best decision ever! All the staff members have been ext I switched over to Jaffarian Haverhill due to the convenience of its location to my workplace. Best decision ever! All the staff members have been extremely helpful and friendly. I can be confident their recommendations for service is not biased or profit-driven. They offer such competitive pricing and great discounts! Needless to say, I will be continuing all future services here. More

Love our Highlander and Camry We have been customers of Jaffarians for many many years and have purchased our last 6 vehicles from them. That doesn't count the many friends and re We have been customers of Jaffarians for many many years and have purchased our last 6 vehicles from them. That doesn't count the many friends and relatives we have sent their way. They are not as big as other dealers but will find you the vehicle you are looking for. They are friendly and fair. We like going to a dealer we can trust. They have a great service department and everyone is friendly and helpful. We love our Toyotas and currently have a 2013 Highlander and a 2015 Camry XLE. you can't go wrong with Jaffarian - they are a family operation. More

Having Routine Service at Jaffarian Jaffarian sends email reminders of the need to schedule routine service. When you call the service department, you are treated respectfully, no matter Jaffarian sends email reminders of the need to schedule routine service. When you call the service department, you are treated respectfully, no matter who answers the phone. The waiting room is large, comfortable, and well appointed (there are reading carrels if you need to work quietly). The restroom was spotless! If you cannot wait, a courtesy van takes you home, and will fetch you when your car is ready. If the technicians find something else that should be fixed, your service desk person explains what they found, how soon it should be fixed, and what it will cost. When the car was ready, it was neat and clean; I couldn't tell that workers had been in the car. All in all: the best dealership experience I've had. More

I highly recommend their service department I am so happy with the service I get at this dealership. I walk in and the guys at the service desk greet me by name. They make me feel like I'm someo I am so happy with the service I get at this dealership. I walk in and the guys at the service desk greet me by name. They make me feel like I'm someone important. I feel like they explain things well and have a record in case I have a question about a previous service record. They've been so honest, they sometimes tell me they'll put a watch on something for the next service visit that I don't have to do yet--making me feel as though I'm not being taken advantage of. As a woman, I have 100% trust and faith in the service. I want to share that I complimented the young man at the service desk and said they must have given him hospitality training because of the way he greeted me, and his response was that was how he was raised. In the last visit, when they called my name that my car was ready, I was almost disappointed. I was actually enjoying waiting in their comfortable waiting room. I'm a workaholic Type A and never relax--so this was a rare opportunity for me. They have free hot chocolate and coffee, Wi-Fi and a TV. The waiting area is the nicest I've ever seen. Even the bathrooms are pristine clean! I won't take my Camry anywhere else. More

Inconvient I dropped the car off at 9am for a 20K service-came back at Noon as discussed and the car was not ready. I was presented with let me find an excuse fr I dropped the car off at 9am for a 20K service-came back at Noon as discussed and the car was not ready. I was presented with let me find an excuse from the service person to the Manager. I have no interest in your excuses. Have the car ready when promised More