Jaffarian Toyota - Service Center

Excellent service as I did not have an appointment I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me post I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me posted and I was in and out in a very short time thanks to Lance and crew. More

Exceptional service from Franco Espaillat What I took away from this visit to Jaffarian was the exceptional service I received from Franco Espaillat. I had a last minute problem at home and What I took away from this visit to Jaffarian was the exceptional service I received from Franco Espaillat. I had a last minute problem at home and Franco worked with me to change my appointment time. Then when I came in for service I left a coupon on my seat and Franco made sure that I was credited for it. I called him during the day to ask that he get me a quote for a part (with installation) and he followed-up as he said he would. When I arrived he had a great demeanor and was a pleasure to work with. Steve p.s. I really wanted to submit this review to put in a good word for Franco but this DealerRater s u c k s. If you really want to see how your employees are doing then why do you make it so hard for a customer like me to provide feedback. I'm either forced to login with facebook, which I do not want to do for privacy and spam reasons, or I'm forced to created a new userid, but I already have one but I can not login. And when I say "forgot password" the DealerRater application freaks out and sends me to a webpage with an error. You could just call and ask for my opinion. Get rid of DealerRater is my advice. And give Franco a raise! Steve s_zukowski@hotmail.com More

routine service They are always accommodating and polite at Jaffarian Toyota, doing the little extras and on time, too!You feel you are at a neighborhood establishmen They are always accommodating and polite at Jaffarian Toyota, doing the little extras and on time, too!You feel you are at a neighborhood establishment; they remember you! More

Collision work at insurance company request Took two weeks to complete repairs.Nobody communicated with me what the delay was or how much more damage there was above the appraisal.The work was e Took two weeks to complete repairs.Nobody communicated with me what the delay was or how much more damage there was above the appraisal.The work was excellent and the drop off,rental,and pickup were fast and courteous More

Winter tires I brought my2014 hybrid Avalon in for 25,000 mile service, wipers and winter tire change over. I also got a 4 wheel alignment. They stored my tires f I brought my2014 hybrid Avalon in for 25,000 mile service, wipers and winter tire change over. I also got a 4 wheel alignment. They stored my tires for free, a great bonus. The tire cost was in line with a few other places. The only negative is avalons use a special wiper blade that cost $65. More

Outstanding Service & Attention Yesterday I called for an inexpensive part and asked to have it mailed to me because I'm too busy to get to the dealership. Instead they drove it to m Yesterday I called for an inexpensive part and asked to have it mailed to me because I'm too busy to get to the dealership. Instead they drove it to my house this afternoon. Gary runs a solid business and he cares about his customers. His is a family-owned, neighborhood shop that knocks it out of the park every time I call. More

Always a great experience Service staff is always accommodating and friendly. They know their customers by name. They review work completed and offer recommendations to keep yo Service staff is always accommodating and friendly. They know their customers by name. They review work completed and offer recommendations to keep your vehicle running at its best. More

Fast...in and out within 45min. I found the staff to be friendly and knowledgeable. I came in for general maintenance, tire rotation, and was surprised that when I pick up my car it I found the staff to be friendly and knowledgeable. I came in for general maintenance, tire rotation, and was surprised that when I pick up my car it was washed. I really appreciated that. More

Friendly, professional and attentive Jaffarian Toyota is my go to dealership for all my Toyota needs. Their service advisors or professional and courteous. The service technicians are Jaffarian Toyota is my go to dealership for all my Toyota needs. Their service advisors or professional and courteous. The service technicians are professional, skilled and thorough. They are also extremely neat My vehicle is always returned clean and serviced perfectly. More

Great, fast and friendly service! This was my first experience with Jafarian Volvo Toyota and I will most certainly be bringing my Toyota back for routine maintenance. David and everyo This was my first experience with Jafarian Volvo Toyota and I will most certainly be bringing my Toyota back for routine maintenance. David and everyone there was super friendly and helpful. Their service was thorough and timely. I waited for my car to be ready and they got my oil changed, tires rotated and inspection sticker all complete in about an hour. Thank you! More