Jaffarian Toyota - Service Center

Great Customer Service! We went to Jaffarian Toyota Service Department for an oil change last week and would like to recognize Nicole Pasilik for her GREAT CUSTOMER SERVICE! We went to Jaffarian Toyota Service Department for an oil change last week and would like to recognize Nicole Pasilik for her GREAT CUSTOMER SERVICE! Nicole promptly greeted us and filled out our paperwork efficiently and on time. Adam serviced our Toyota RAV 4 and provided us a video of the service check points while we were waiting. Nicole has helped us in the service department in the past and we greatly appreciate it. We always feel as though we are treated and valued as important customers. Once again, I would definitely recommend this dealership and service department and continue to do business here! More

Outstanding Customer Service as always! We went to Jaffarian Toyota Service and are commending Mark DeFrancesco for his GREAT CUSTOMER SERVICE! We bought a full sized spare tire and wheel We went to Jaffarian Toyota Service and are commending Mark DeFrancesco for his GREAT CUSTOMER SERVICE! We bought a full sized spare tire and wheel for our Toyota RAV4. When we came to the service department we were promptly greeted and tended. As usual, the service was completed in an efficient and timely manner. As many times we have had service done at this service department we have never been disappointed. We always feel as though we are treated and valued as important customers. Once again, I would definitely recommend this dealership and service department and continue to do business here! More

Great service Awesome service greatly recommended highly to other customers, wait time was low and prices were just right, they worked around my schedule and helped Awesome service greatly recommended highly to other customers, wait time was low and prices were just right, they worked around my schedule and helped a lot More

customer service Very professional and was updated on my vehicle concerns in the future. Pleasant staff and answered all my questions in a professional matter. Loved t Very professional and was updated on my vehicle concerns in the future. Pleasant staff and answered all my questions in a professional matter. Loved the text messages More

Factory Airbag Recall Toyota Matrix Customer service was excellent. Everyone was friendly, attentive and quick. Highly efficient and welcoming. Pleasant wait room and less than average w Customer service was excellent. Everyone was friendly, attentive and quick. Highly efficient and welcoming. Pleasant wait room and less than average wait time. Great experience overall! More

NEW 2018 TOYOTA COROLLA LE LEASE This is the second time I have leased with Jaffarian. I had a service appointment scheduled on Friday, May 25, with no intention of leasing until my This is the second time I have leased with Jaffarian. I had a service appointment scheduled on Friday, May 25, with no intention of leasing until my current lease expired in October of 2018. I simply went to the Sales Department as a "fact-finding" mission to ascertain what costs I would incur if I were to lease a similar vehicle from them in October. I intended to shop around dealerships for the best offers when the time came. I was immediately greeted by the General Sales Manager who was most affable and intelligent, and he listened to all of my concerns patiently. He answered all of my questions, accommodated all of my requests, and we made an agreement resulting in my leasing a 2018 Corolla LE that very day -- something I never planned to do. I believe it was an interaction that served both of us well. He set me up with Ricky Arora to review all of the information necessary to close the agreement. Ricky, as well, was most knowledgeable, professional and courteous; he never pressured me, and he clearly explained and showed me all the intricacies of the new Corolla LE I was about to lease. He spent a great deal of time with me, never rushing me. More

Amazing service all around I brought my truck there for the first time and this is by far the best Toyota experience ive ever had. Ive always had good service at other Toyota de I brought my truck there for the first time and this is by far the best Toyota experience ive ever had. Ive always had good service at other Toyota dealerships, but Jaffarian is the best. David was my service advisor and was so helpful and patient while i figured out if i could have some unexpected and fairly urgent work done on the spot, he took the time to actually talk to me about each issue instead of just giving me a laundry list, i really appreciated how personable and thoughtful he was. I was able to have the work done, and was very impressed they got everything done in a few hours and everyone was so kind and friendly throughout the process. It was a great experience and as long as i live in the area, i will always go there! More

30000 mile service I got a same day appointment for a 30000 mile service. I was greeted promptly. Car was ready in time promised. Car has had no problems so far. I got a same day appointment for a 30000 mile service. I was greeted promptly. Car was ready in time promised. Car has had no problems so far. More

Routine maintenance quick and easy Jaffarian has been my dealership of choice since I purchased my vehicle in 2011. They know my vehicle, and they know me. From the moment I arrive at Jaffarian has been my dealership of choice since I purchased my vehicle in 2011. They know my vehicle, and they know me. From the moment I arrive at the front desk I feel welcomed. I am greeted professionally and My requests are addressed quickly. If the service requires that the car be kept for more than a few minutes they are quick to offer a ride home and will come get me when my service is completed. Their prices are fair and they have extensive knowledge of the brand. I will continue using them and recommend them to others. I am accustomed to working with David at the services car desk. He always makes sure that I have an excellent experience from start to finish. Great job. More

Jeep Wrangler I recently purchased a Jeep Wrangler from Jaffarians. After a few weeks I noticed it was leaking underneath. I gave service a call and they took it I recently purchased a Jeep Wrangler from Jaffarians. After a few weeks I noticed it was leaking underneath. I gave service a call and they took it right in and fixed it no problem. More