Back

Jaffarian Toyota - Service Center

Haverhill, MA

not yet
rated
315 Reviews

315 Reviews of Jaffarian Toyota - Service Center

Sort by
September 19, 2017

30k Service Checkup; Inspection Sticker and Auto Spa I dealt with Mark at the service desk and I couldn't have asked for a better person. He was considerate, thoughtful and very informative. He called More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeFrancesco
September 07, 2017

Friendly and prompt service This is my second time coming in for service since Amy began at Jaffarian. She is always warm and friendly, offering top notch customer service! More

by lelo774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Menec
September 07, 2017

20000 mile service I made appointment with Mark Defrancesco for later the same day. I was greeted promptly. Service was done quicker than I expected. Overall excelle More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeFrancesco, Amy Menec
September 06, 2017

Excellent service and comfortable waiting Very efficient and friendly service. Nice waiting area. Service people explained work needed and what was done in a professional manner. No charge for More

by Murphy Karen 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Paulino
August 30, 2017

service advisors are knowledgeable with good status updates easy to make appointments and courtesy car service makes it easy to get to and from dealership. Amy did a good job explaining options and alternatives More

by mjurcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Menec
August 29, 2017

Oil change Mark was just amazing. he couldn't have been better. Nice, polite and respectful are just a few words that describe this great young man More

by Defrancesco17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeFrancesco
August 27, 2017

Outstanding customer service The service department is exceptional. Every service employee was courteous and professional - they seemed genuine. Gary Jaffarian is awesome - mak More

by Tammy E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Chase, Mark DeFrancesco
August 27, 2017

Very accommodating and professional. Always easy to reach, they try to fit your needs into their schedule. My 2009 Yaris runs great with their TLC. Always polite and professional. More

by Yari'sMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sazo, Chris Blanco
August 25, 2017

Service I got a convenient appointment brought my cats in for inspection sticker. A very pleasant man named Mark Defrancesco greeted me, said he would,have m More

by PJrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeFrancesco
August 23, 2017

EXCELLENT AS ALWAYS I have purchased 2 other Toyota's from other Toyota dealerships and I must say that my experience with Jaffarian was excellent when purchasing and wit More

by Annie Cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeFrancesco
...
9
...