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Jaffarian Volvo

Haverhill, MA

4.7
854 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 854 reviews

January 21, 2026

Smooth as baby oil Eleven more words to describe my interface with Franco was amazing for sure More

by rdmoerloos
Recommend Dealer
Yes
Employees Worked With
Franko ??
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 21, 2026

Gladys the best. The service was perfect and they really put effort in my truck More

by victor.darel.justiniano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gladys The Best
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 20, 2026

$50 to rotate tires is absurd. If the vehicle is on a lift this does not take 15 minutes which equates to the crazy $200/hour posted labor charge. More

by andrew.coady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Glad I chose Jaffarin. The staff keeps you informed of updates. Their friendly personalities make this customer very happy, especially when I saw the final result. I'm impr More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe in collision and Chris in service.
Jan 19, 2026 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 19, 2026

Glad I chose Jaffarin. The staff keeps you informed of updates. Their friendly personalities make this customer very happy, especially when I saw the final result. I'm impr More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe in collision and Chris in service.
Jan 19, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 19, 2026

Very welcoming and easy to deal with. Second dealer I went to that day. Left the first one due to attitude and vibe of the place. This was the polar opposite. More

by chris@cgsmithinsurance.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvano sold me the car - five stars
Jan 19, 2026 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 17, 2026

They go above and beyond in customer care and service. Extremely helpful, nice and knowledgible More

by fosterdefo
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario and Dano
Jan 17, 2026 -

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 17, 2026

Provided service as expected. Tires were rotated and compensation was provided for previous visit. Would recommend. More

by gpowers33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service and sales director.
Jan 17, 2026 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 17, 2026

It was great customer service. The staff was extremely friendly and kind and was able to explain pricing and the work needed efficiently. More

by Keicha.mora
Recommend Dealer
Yes
Jan 18, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 15, 2026

I purchased a new Rav4. It was prepped and ready to drive when it was delivered. My salesman was Jay Dwyer. He went out of his way to expedite vehicle registration and deli More

by froggybugs
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dwyer
Jan 15, 2026 -

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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