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Jaffarian Volvo

Haverhill, MA

4.7
723 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

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Showing 723 reviews

September 14, 2025

I trust and respect the Service Department. Didn’t like the high pressure sales offer. More

by B27098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Jaffarian Volvo responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 14, 2025

Easy to deal with great service! !everyone was very nice and worked with you to get what you need! More

by SWEETPEA05281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 13, 2025

Jaffarians always satisfies my auto needs. They are very accommodating, advise me about anything my 2022 Corolla Toyata needs done. Thank-you for always caring about my safety too. More

by ragdollcamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 13, 2025

Sales manager seemed disengaged more interested in a sale.than a customer for life. It was just a transaction, not relation building. More

by markpeicker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Braeden Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I can’t say enough good things about the service department at Jaffarian Volvo. Top notch, especially Jonathan More

by Dayup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 12, 2025

Excellent service! !! Thank you once again!! Thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks. More

by TOD2322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 10, 2025

The sales associate was very informative and spent time going over a new wagon model that was in showroom. Nice atmosphere without high pressure sales tactics More

by DEIDRE.CASTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

September 10, 2025

This was my 1st service visit experience for my xc60. The service department was very helpful. My original calls kept routing me to their automated phone system and a call center which was frustrating More

by Mimi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 10, 2025

Very customer oriented, friendly and professional staff. Easy to schedule appointments, service is very efficient . More

by susan39260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hysen Mehmeti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 09, 2025

Professional people who know their business and work hard to serve their customers by attending to detail More

by DJBAINJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the people
Sep 09, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

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