Back

Jaffarian Volvo

Haverhill, MA

4.7
748 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

Directions

By Type

Showing 748 reviews

October 04, 2025

Easy, simple, straightforward George also showed flexibility around pickup which helped a lot. And the Highlander looks brand new. More

by Blah
Recommend Dealer
Yes
Employees Worked With
George at the Collision Center
Oct 04, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

October 02, 2025

Collision center did a great job repairing my vehicle. How was quick to reply to phone calls, order parts, and answer any questions. 100% recommend! More

by JMENDONCA1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe ? In collision center
Oct 02, 2025 -

Jaffarian Volvo responded

We know having a vehicle in a body shop can be stressful and I am glad to hear Joe alleviate that for you. Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

October 02, 2025

The best certified collision center around! Amazing body work in record time! Recommend to everyone! More

by hysen17
Recommend Dealer
Yes
Employees Worked With
Clayton smith and joe foss
Oct 02, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

October 02, 2025

The service and working with the team was excellent, they a great job. The only downside for me, I was a little disappointed in the cleanliness of the truck when it was returned to me at the end. It was actu More

by TIM.HASKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Bailes
Oct 04, 2025 -

Jaffarian Volvo responded

Thank you, Tim, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We do apologize that your vehicle was cleaned to our standards. If there is anything we can assist you with in the future, please let us know. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

October 01, 2025

My appointment for the appropriate worm to be done was done efficiently and professionally handled. More

by mbruno9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Jaffarian Volvo responded

Thank You for the 5-Star Review; we truly appreciate you taking the time to share your positive experience. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

September 30, 2025

Great dealership and staff Alfonso knew how to make a deal work and make us happy. Harutyun was knowledge My second car from him and third Volvo in five years Will returning when its time for another o More

by glennshenloogian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harutyun Yesayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Jaffarian Volvo responded

Glenn, Thank you for your trust and loyalty and will always be here to provide the great service you should expect and deserve. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

September 30, 2025

The service was outstanding! I had a unique situation that was hard to detect and was a mistake from the factory! Jaffarian offered me a loaner car no questions asked. Rob stayed More

by alexis_kondracki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 30, 2025

This dealer has definitely improved on wait times for service. Shuttle service is good and convenient as well thank you very much More

by valdezr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girls in the front are nice and efficient. Sorry forgot names
Sep 30, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 29, 2025

Neil was a great salesman, showed me all features in the car. He was very helpful. More

by dorothy.riddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil chambers
Sep 29, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 28, 2025

Not a good experience, I left and will never go back. Thank god I didn't buy from you. More

by sharon.jewett70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
.the reception
Oct 01, 2025 -

Jaffarian Volvo responded

Thank you for your review, Sharon. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

1
...