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Jaffarian Volvo
Haverhill, MA
547 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 547 reviews
Verified Customer
May 23, 2025
Everyone was curtious and professional and my car was serviced promptly. Thank you very much for the great customer service serviced promptly. Thank you very much for the great customer service More
by LINSULLY123
Employees Worked With
May 23, 2025
This dealership is great! They are knowledgeable about the cars and are patient with you as you navigate the car buying process. We were impressed with how personable Dave was They are knowledgeable about the cars and are patient with you as you navigate the car buying process. We were impressed with how personable Dave was and how concerned he was about our comfort with our new vehicle. We’re very happy to have walked into Jaffarian Motors and have joined the Toyota world. More
by ajfremontsmith
Employees Worked With
Dave Azzo
May 23, 2025
A great experience. I needed my key fob repaired. I worked with Caitlin who was lovely. She got me set up- in and out in an hour with no appointment. Thank you Volvo! I needed my key fob repaired. I worked with Caitlin who was lovely. She got me set up- in and out in an hour with no appointment. Thank you Volvo! More
by KRISTINAHERNDON
Employees Worked With
Caitlin
May 23, 2025
Excellent customer service. Went above and beyond to resolve my issue. Would do business again. Went above and beyond to resolve my issue. Would do business again. More
by RPCNH
May 22, 2025
Brought the car in, which I recently bought here, because the door locks weren't working. Was told a software upgrade was installed to fix the problem. I went to drive to the car home and the locking problem the door locks weren't working. Was told a software upgrade was installed to fix the problem. I went to drive to the car home and the locking problem was still there. Asked a technician to come see the car with me. He diagnosed the problem as a bad switch on the driver's side in less than 2 minutes. Service ordered the part and I had to come back the next day for installation. Why wasn't the problem diagnosed correctly the first time? More
by gtbo
May 21, 2025
Very professional and helpful with providing me with a fair trade of my vehicle for another. Rob the Service Manager was very helpful in explaining the service required for my Volvo. Harutyun was great to fair trade of my vehicle for another. Rob the Service Manager was very helpful in explaining the service required for my Volvo. Harutyun was great to transport me back from dropping off my rental car. The sales process was very quick and streamlined. Thank you to Mike Benoit, Finance Director, for walking me through the transaction paperwork. More
by DOHERTYJENNIFERA
May 18, 2025
Easy to work with, knowledgeable, technicians and service advisors. They provided great service and had my truck ready on time. advisors. They provided great service and had my truck ready on time. More
by Srchief86@gmail.com
Employees Worked With
May 18, 2025
Always very nice people. I was given a thirty minute estimate wait time for my service on the phone, then an hour when I arrived. Service ended up taking an hour and a half, I was given a thirty minute estimate wait time for my service on the phone, then an hour when I arrived. Service ended up taking an hour and a half, giving customers an overestimate of time is better than an under estimate. I was late for work because I had planned to be at the service for an hour. More
by catherineb.253
Employees Worked With
