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Jaffarian Volvo

Haverhill, MA

4.7
858 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 858 reviews

August 21, 2025

Prices are ridiculous, they didn't rotate my tires and charged me for it. They said my car needed a new engine, went to a different dealer for a second opinion, and my engine was fine, beware of this serv More

by MARLON_JORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
Aug 24, 2025 -

Jaffarian Volvo responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

August 20, 2025

Overall great experience everyone is very polite and friendly. I have to give Bianca a shout out she’s always great with and exceptional customer service. More

by elianavargas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Aug 20, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 19, 2025

I would definitely come back for service. Highly recommend to come for any services. Great 👍🏻 More

by valli777cheng888
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Hannahin
Aug 19, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 19, 2025

Braeden Kane was super helpful I love the fact that he didn’t push me. He explained everything I needed to know about my new XC40 that he sold to me. More

by CSILLYDILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braeden Kane
Aug 19, 2025 -

Jaffarian Volvo responded

Here at Jaffarian Volvo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

August 19, 2025

they were very friendly and helpful. my car needed service that just fell out of warranty range and they were able get it included! very very nice and reasonably priced. More

by spammiespamerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris, Jonathan Infante, Rob Hannahin
Aug 19, 2025 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 18, 2025

Very professional, good knowledge of product, fair pricing Narek was excellent and I couldn't recommend him more. More

by Edemi72
Recommend Dealer
Yes
Employees Worked With
Narek Demirtshyan
Aug 18, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

August 18, 2025

Better communication would be helpful to know more about service steps and timing of service needs More

by dachosj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. Ronnie and our team strive to ensure that all our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Jonathan Infante, Volvo Service Manager/ jinfante@jaffarian.com

August 17, 2025

Easy process ! Jamie was great and I love my new Volvo XC 60!!! Would recommend! More

by mph7267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vengren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Jaffarian Volvo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

August 15, 2025

My car looks amazing! Thank you for all your help. You made this insurance transaction so easy. More

by christina.deossie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Infante, Rob Hannahin
Aug 15, 2025 -

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 14, 2025

Most pleasurable car buying experience my wife and I have had in a long time. The sales representative, and managers were all easy to work with and created a very relaxing and rewarding buying experience. More

by BC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Benoit, Braeden Kane
Aug 14, 2025 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

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