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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

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Showing 857 reviews

August 07, 2025

Everyone was courteous, helpful and very knowledgeable about all the new technology we will be using. More

by B4SAIL
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Infante, Rob Hannahin
Aug 07, 2025 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 06, 2025

Very friendly and courteous towards my wife and I. They answered ancillary questions about different workings around the steering wheel. More

by mirandisteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harutyun Yesayan
Aug 06, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 06, 2025

Jaffarian Volvo is always the best. They are attentive to my car service and always on time. More

by WESTERMANDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hysen Mehmeti, Jonathan Infante, Rob Hannahin
Aug 06, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 04, 2025

Giving Jaffarian a 2 because they did a great job doing a 4 wheel alignment on my 2021 V90, well done! I am also giving Jaffarian a 2 because I also had to have an additional remote key programmed. I purchas More

by JESANES41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Infante, Rob Hannahin
Aug 04, 2025 -

Jaffarian Volvo responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 04, 2025

Friendly and efficient staff . Knowledgeable service personnel. Never been disappointed with their superior service so far . More

by snorrianfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People on front desk are the ones who make my appointments and they are all great .
Aug 04, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 03, 2025

Smooth service: setting appointment to timely completion …staff are friendly and efficient… additional requests accommodated easily More

by LVMTARVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Aug 04, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 03, 2025

Mike (sales), Amy (finance), Ben (tech) all top-notch. Excellent experience purchasing my new Volvo. Ben, in particular, is a great teacher with immense knowledge and patience! I live west of the city and More

by adoyle4
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy - Finance
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 03, 2025

exceeded expectations for servicing my Toyota Rav 4 hybrid. The waiting area was clean and quiet allowing me to work. More

by jshirley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fonseca
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 02, 2025

Best auto experience I've ever had. Jaffarian automotive is my only dealership. Thank you! More

by GUSTAVO012693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hysen Mehmeti, Jonathan Infante, Rob Hannahin
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 02, 2025

Jamie is courteous, helpful, relaxed and factual. He made the car buying experience less stressful. Thanks Jamie More

by Lousieford8449
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vengren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

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