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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 857 reviews

August 02, 2025

This service department is great . Good communication. And I so appreciate the loaner car . The only complaint was that my car was on empty when dropped off. I would have paid for you More

by mamamaluhill3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 01, 2025

Had to wait too long for my husbands car And he was late getting back to work More

by fshambarger
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Rogers
Aug 02, 2025 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 01, 2025

Courteous professional knowledgeable. The staff understands the car and explain to the customer the finer points. More

by DJBAINJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know these people
Aug 01, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 01, 2025

I love that I can book a service appointment around my schedule. They always have a loaner available even on short notice. If I have to wait for my car the service is done quickly and I don’t have to wait More

by MICHELLEMTAGGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco , Jonathan Infante, Rob Hannahin
Aug 01, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

July 31, 2025

Customer services was great and also timing was perfect. They explaine everything they did on my car More

by robertinhodeoliveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Infante, Rob Hannahin
Jul 31, 2025 -

Jaffarian Volvo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jaffarian Volvo to be a positive one. Please don't hesitate to reach out if you need anything else. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

July 31, 2025

Everyone was efficient-friendly-and paid close attention as to what I was trying to accomplish. Actually, made buying a truck a pleasure More

by STACYLAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : my sales guy was Neil (not mentioned above) Gus set me with a full explanation of how everything in the car works, Jonathan Infante
Jul 31, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

July 31, 2025

My car looks like new! Fabulous job by all - thank you for the great job - I appreciate it!! More

by lynda.homer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Jul 31, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

July 31, 2025

Jaffarian, and Braeden, were very welcoming and easy to work with. There was little pressure throughout the process and they gave me the information and time I needed to make a decision. I would definitely More

by jfarle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Kane
Jul 31, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

July 30, 2025

The customer service team were very helpful and quick to service the customer. The store was clean and comfortable and service was excellent. More

by robtripi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Jul 30, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

July 30, 2025

Very professional and friendly staff and they do a great job. They provide an estimate and timeframe for the requested work and it is very accurate. More

by dbcote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco, Jonathan Infante, Rob Hannahin
Jul 30, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

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