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Jaffarian Volvo
Haverhill, MA
509 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 509 reviews
March 18, 2016
Outstanding customer service. I have been a customer of Jaffarian for a long time. I always feel like I am dealing with family. When we make a deal it does not feel like they won o I have been a customer of Jaffarian for a long time. I always feel like I am dealing with family. When we make a deal it does not feel like they won or I won. I always feel like we both won. They sold a car and I got a fair deal. More
by paulj51
Helpful March 06, 2016
Competent and Courtesous My service visit was above my expectations. Rene and the staff serviced my vehicle quickly and kept me in the loop on the progress made. Well done! My service visit was above my expectations. Rene and the staff serviced my vehicle quickly and kept me in the loop on the progress made. Well done! More
by v60
Employees Worked With
Rene
February 29, 2016
Motor Away !!! What can I say about another stellar visit to Jaffarian? I was treated like junior royalty from the second I pulled into the service bay. Rene takes What can I say about another stellar visit to Jaffarian? I was treated like junior royalty from the second I pulled into the service bay. Rene takes care of everything and makes the whole experience painless and worry free. Sometimes I wish they kept the vehicle longer, just so I could take advantage of all the amenities at Jaffarian. Thanks for keeping my Volvo game ready all the time !!! More
by rxchamp@mac.com
Employees Worked With
Rene Fischer
February 27, 2016
Superb car, superb personell This is my second volo lease. I love the car! My experience with Jaffarian is terrific. The deal I was offered was excellent and Chris, Gavin, and all This is my second volo lease. I love the car! My experience with Jaffarian is terrific. The deal I was offered was excellent and Chris, Gavin, and all the sales staff were beyond outstanding. They could not have been more accomodating. They take care of eveything--including the technology which is incredible. The car does everything. And the credit mgr. was so efficient. Everything is done smoothly from the tine you walk in the door. I appreciate their respect of my time.. The service team in my experience is also great. Renee is always most helpful. I cannot say enough good things about Jaffarian. More
by Hakuna1
Employees Worked With
Gavin and is it Tom in credit?, Chris Grandmaison
February 26, 2016
Collision center and service matienance. The customer service is truly the best. I will continue to do business with them mostly due to that reason. They make it better and fix what's wrong The customer service is truly the best. I will continue to do business with them mostly due to that reason. They make it better and fix what's wrong and still continue to strive on making the customer 100% happy. More
by Christinasalvato
Employees Worked With
Collision center, Dale Whittredge
February 24, 2016
Service Always welcoming and accommodating when you need to just stop in. Friendly staff. Never a long wait. It is very convenient to my house. Always open to Always welcoming and accommodating when you need to just stop in. Friendly staff. Never a long wait. It is very convenient to my house. Always open to suggestions. More
by rjalmaoca
Employees Worked With
Dale Whittredge
February 20, 2016
Great service We have been coming to Jafarian for seventeen years and have always had good service. The staff is knowledgable and friendly and they have always ser We have been coming to Jafarian for seventeen years and have always had good service. The staff is knowledgable and friendly and they have always serviced our vehicles in a timely manner. More
by Thehills3
Employees Worked With
Renee, Dale Whittredge
February 14, 2016
Run, do not walk away from this dealership. I am not going to list all of the problems that we had buying our used Volvo. The reason is because it would take to long. I will just tell you the en I am not going to list all of the problems that we had buying our used Volvo. The reason is because it would take to long. I will just tell you the end. I left the dealership with my $22k Volvo with a reject inspection sticker in the glove box and nothing on the windshield. Why because I refused to wait anymore. They had a week to get the car ready for pickup. And that is what I was presented with at my scheduled pick up time. Its a shame. I love the car, but hate the way they operate. NO EXCUSE. The salesman Tim was the only bright spot. Nice guy. From then on it was a joke. More
by jelsevier
Employees Worked With
Tim
February 07, 2016
Rene is always great to deal with! They are always pleasant and greet you with a smile. They have always treat me will. They take care of my any concerns I may have with my car. They are always pleasant and greet you with a smile. They have always treat me will. They take care of my any concerns I may have with my car. More
by Happy
Employees Worked With
Rene in the service department
February 04, 2016
Superb Customer Service I called to make an appointment to have my power steering looked at and was able to come in the very next morning. My issue was resolved in 2 hours w I called to make an appointment to have my power steering looked at and was able to come in the very next morning. My issue was resolved in 2 hours while I waited. The service rep kept me informed of what was going on with my car at each step in the process and requested my permission and told me the cost before any work was performed. The waiting room was very comfortable. I brought my laptop to work while I waited and was happy to find a couple of desks just for that purpose. Not to mention the free coffee, water, Welch's juice and snacks were a nice treat too. This Volvo dealership is not the closest to my home, however, the extra ride is well worth it each and every time! More
by happycustomer
Employees Worked With
Renee
