Jaffarian Volvo

Went Out of Their Way I live on the North Shore and decided to head to Peabody/Danvers to check out all of the dealerships along the auto mile down there. I told myself I w I live on the North Shore and decided to head to Peabody/Danvers to check out all of the dealerships along the auto mile down there. I told myself I was going to be unbiased and test drive everything. I walked away feeling like I had one, maybe two strong contenders. Jaffarian Volvo in Haverhill was my last stop, and after driving the 2018 XC60, I knew with 100% certainty that was the vehicle I wanted. Upon working on pricing, payments, my trade-in value, etc. Jaffarian didn't have the color combination I wanted... White exterior with some shade of beige inside. Gavin worked the phones for two days reaching out to all of his connections solely to find the color combination I wanted. He kept me in the loop over text, which I genuinely appreciated. I could have easily "settled" on a color I wasn't crazy about--or maybe even left to visit another dealer--but they wanted to make me a long-time customer. Once the car arrived (from Connecticut!) the delivery was seamless. I can't say enough good things about this group. Thank you publicly for your patience and commitment, guys! More

Great Car Buying Experience Richard and Gavin made the purchase process a pleasure, managed to accommodate my budget and made the experience a lot of fun along the way!!! Thanks Richard and Gavin made the purchase process a pleasure, managed to accommodate my budget and made the experience a lot of fun along the way!!! Thanks to them for seeing me out the door in a new car that I love. More

Amazing customer service! Gavin Jaffarian and his crew went above and beyond to make leasing a new Volvo XC90 a wonderful experience. Everyone I dealt with from sales to servi Gavin Jaffarian and his crew went above and beyond to make leasing a new Volvo XC90 a wonderful experience. Everyone I dealt with from sales to service to finance was pleasant and well informed. They took the time to answer my questions with great patience and sat next to me in my new vehicle to teach me how to properly use all the new functions. I never felt rushed or pushed into a hard sell. In fact they gave me plenty of time and space to make my decision without any pressure. The facilities are beautiful modern and extremely well kept. As a 16+ year Volvo customer I have never experienced such dedication and commitment to customer satisfaction as I did a Jaffarian Volvo. I only wish that I had discovered them sooner! More

2018 xc90 This is the 4th car I’ve bought here, Richard was great! Great service! Great financing! Always friendly and helpful, they explain everything th This is the 4th car I’ve bought here, Richard was great! Great service! Great financing! Always friendly and helpful, they explain everything thoroughly and quickly More

Excellent price,great salesman I think overall it was a good experience,only because Richard and Jason were very helpful and made the experience fine.The general feeling of the deal I think overall it was a good experience,only because Richard and Jason were very helpful and made the experience fine.The general feeling of the dealership was not fantastic.The price of the car was excellent,but there was no negotiating to speak of.They thanked me when I left but didn’t even stand up to do that.Richard was excellent he did everything he could including delivering the car to my house and bringing the key they lost to my house three days later.The overall feeling from the Dealership other than Richard and Jason was they were not interested in me at all only the final check.Richard was the one who cared and treated me as if I were spending my money and he appreciated it the floor manager left me cold,like he expected me to spend my money,if it were just he and I no deal would have taken place!!!!!?The first time I walked in he sat there at his computer and did not even greet me.Other than those I mentioned who were fantastic customer service stunk,one hot shot guy even came in the room with Richard and I to talk about my final check and never even looked at me or spoke to me,talk about low end, More

10 of 10 AaaaaaaaAaaaplus Incredible customer service. Extremely sensitive to our needs on all fronts!!!!! Great sales process. Highly recommend to others. I see why the got t Incredible customer service. Extremely sensitive to our needs on all fronts!!!!! Great sales process. Highly recommend to others. I see why the got the Dealership of year award.. They should get again More

Great Experience Purchased a 2013 Volvo S60, and had a positive experience from the test drive, to the final agreement in terms of price. Straightforward, and fairly t Purchased a 2013 Volvo S60, and had a positive experience from the test drive, to the final agreement in terms of price. Straightforward, and fairly transparent. Matt was beyond helpful, as he even hand delivered a ski rack months later, which was well out of his way. Keep up the good work. More

Very good JAFFARIAN volvo has a very good and very prepared personal for attend to us. They take care about the all details that we need when we are buying car. JAFFARIAN volvo has a very good and very prepared personal for attend to us. They take care about the all details that we need when we are buying car. More

Low pressure, work with your budget Great experience leasing at Jaffarian. They knew my budget and we’re able to find a car to meet my needs. Very low pressure finance situation, we were Great experience leasing at Jaffarian. They knew my budget and we’re able to find a car to meet my needs. Very low pressure finance situation, we weren’t guilted for not adding on the additional coverages (which is usually the most painful part). More

Car leasing experience The whole process was easy and seamless. I was presented a deal that I wanted. I was given good value for my trade in. Jaffarian took care of everythi The whole process was easy and seamless. I was presented a deal that I wanted. I was given good value for my trade in. Jaffarian took care of everything. All I had to do was sign papers and drive off in my new Volvo. More