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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 857 reviews

December 22, 2025

Excellent service friendly staff Had to wait but didn't have an appointment had a cup of coffee while waiting More

by chart88
Recommend Dealer
Yes
Employees Worked With
don’t remember
Dec 22, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 19, 2025

Everyone was very helpful and cooperative. Thank you! From the time we arrived to the time we left, was very good. More

by cd4098
Recommend Dealer
Yes
Employees Worked With
Franco
Dec 19, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 19, 2025

Excellent service at Toyota Jaffarian From the very beginning, I received friendly, professional, and clear service. The staff was patient, respectful, and always willing to answer all my questions. I More

by Charsbrito12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRISTOPHER ORTEGA
Dec 19, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 19, 2025

Very professional and great customer service. The service department is awesome, they always take good care of our vehicles. And they make sure our EVs are plugged in and charged before pickup! More

by O.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Dec 19, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 17, 2025

Amazing Very Efficient, timely, efficient, reliable, extremely knowledgeable, great communication, thorough, helpful and very accommodating and supportive flexible More

by mckennas32
Recommend Dealer
Yes
Employees Worked With
Franco
Dec 18, 2025 -

Jaffarian Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 16, 2025

Joe is a professional gentleman very nice to work with him Very polite and his availability is great More

by Monicafranco17
Recommend Dealer
Yes
Employees Worked With
Joe Fuss
Dec 17, 2025 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 16, 2025

Very good. Courteous and helpful staff quick and easy transaction. I was in and out in a timely fashion. More

by andrademe
Recommend Dealer
Yes
Employees Worked With
Not sure if name
Dec 16, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 14, 2025

Tremendous experience. After researching area Toyota dealers I found the right vehicle I was looking for. Robust negotiation ensued on new car and trade. Very fair. Fin More

by Mpoolallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Toyota sales
Dec 14, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 12, 2025

They way way overcharged me for a new battery and then quoted an absurdly high price for some other services. And they just dissed my questions as to why these were so overpriced. I would really like to h More

by trumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Dec 17, 2025 -

Jaffarian Volvo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 10, 2025

Need to be up front with info. Not happy with transaction. Will not bring car to this dealership for service. More

by rosumc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny was great.
Dec 14, 2025 -

Jaffarian Volvo responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

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