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Jaffarian Volvo
Haverhill, MA
547 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 547 reviews
June 05, 2013
Had a deal and new car within 4 days of initial contact - great follow-up and explanation of car and process. Only negative was my first call and email to Christine went unanswered so called Mike Kemp direct great follow-up and explanation of car and process. Only negative was my first call and email to Christine went unanswered so called Mike Kemp directly and all went well from there. Wish I lived closer so I could have car maintenance done there. More
by Marieve
Employees Worked With
Bob
May 26, 2013
Carl, Jonathan and Sarkis did an exceptional job of putting me into a car that exceeded my expectations. They listened to my needs, made sure they were met and more..... Thank you for all your hard wor putting me into a car that exceeded my expectations. They listened to my needs, made sure they were met and more..... Thank you for all your hard work and understanding. More
by vickivolvo
Employees Worked With
Carl Rogers, Sarkis Shamshoyan
April 29, 2013
Excellent, friendly service - wish they all could be so good! I was just pricing vehicles and test driving and I've never had such an honest, easy experience. good! I was just pricing vehicles and test driving and I've never had such an honest, easy experience. More
by Persefoni
Employees Worked With
Sarkis Shamshoyan
April 14, 2013
Lou has excellent product knowledge and customer service skills. It was a pleasure working with him and his Sales Manager, Bob. I purchased from Jaffarian Volvo in 2001 and will do so again in another few skills. It was a pleasure working with him and his Sales Manager, Bob. I purchased from Jaffarian Volvo in 2001 and will do so again in another few years. Great job Lou! More
by pbyra13
March 31, 2013
This dealership has a low pressure atmosphare with a friendly staff. Chris was more than accomodating showing us multiple vehicles and spent the day with us. At the end of the day i thought the negoti friendly staff. Chris was more than accomodating showing us multiple vehicles and spent the day with us. At the end of the day i thought the negotiation process was fair and reasonable for both sides. More
by jefflareau
March 13, 2013
Carl's customer service was exemplary. My time is valuable to me and Carl was always prompt with responses to my questions. I leased an S60, my first Volvo, and Carl took the time to explain every fe valuable to me and Carl was always prompt with responses to my questions. I leased an S60, my first Volvo, and Carl took the time to explain every feature. He followed through with my every request without hesitation, including delivering the vehicle to my front door, and conducted himself with utmost professionalism and always a pleasant attitude. More
by Christophermichael
Employees Worked With
Carl Rogers
