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Jaffarian Volvo

Haverhill, MA

4.7
880 Reviews

600 River St

Haverhill, MA

01832

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880 Reviews of Jaffarian Volvo

December 26, 2025

Failed to replace the filter gasket during a routine oil change which led to a steady oil requiring a return trip to get it corrected and a large oil spot in the driveway. More importantly, had to take time More

by SMACDONALD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers, Rob Hannahin
Dec 31, 2025 -

Jaffarian Volvo responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 24, 2025

good experience Franco and others were excellent. good experience Franco and others were excellent. thanks. More

by jbaratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers, Rob Hannahin
Dec 24, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 23, 2025

Chris was very helpful to me, understood my issue and took care of me. I appreciate him More

by dgalvin1031
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Dec 23, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 22, 2025

Excellent service friendly staff Had to wait but didn't have an appointment had a cup of coffee while waiting More

by chart88
Recommend Dealer
Yes
Employees Worked With
don’t remember
Dec 22, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 19, 2025

Everyone was very helpful and cooperative. Thank you! From the time we arrived to the time we left, was very good. More

by cd4098
Recommend Dealer
Yes
Employees Worked With
Franco
Dec 19, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 19, 2025

Excellent service at Toyota Jaffarian From the very beginning, I received friendly, professional, and clear service. The staff was patient, respectful, and always willing to answer all my questions. I More

by Charsbrito12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER ORTEGA, Craig Rogers
Dec 19, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 19, 2025

Very professional and great customer service. The service department is awesome, they always take good care of our vehicles. And they make sure our EVs are plugged in and charged before pickup! More

by O.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Dec 19, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 17, 2025

Amazing Very Efficient, timely, efficient, reliable, extremely knowledgeable, great communication, thorough, helpful and very accommodating and supportive flexible More

by mckennas32
Recommend Dealer
Yes
Employees Worked With
Franco
Dec 18, 2025 -

Jaffarian Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 16, 2025

Joe is a professional gentleman very nice to work with him Very polite and his availability is great More

by Monicafranco17
Recommend Dealer
Yes
Employees Worked With
Joe Fuss
Dec 17, 2025 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 16, 2025

Very good. Courteous and helpful staff quick and easy transaction. I was in and out in a timely fashion. More

by andrademe
Recommend Dealer
Yes
Employees Worked With
Not sure if name
Dec 16, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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