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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews

600 River St

Haverhill, MA

01832

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857 Reviews of Jaffarian Volvo

January 23, 2016

Great Dealership with Super Friendly Staff Every look frward to visiting your dealer? I do, the staff are absolutely friendly, the waiting area is set up for business while waiting for a servic More

by gedt222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Whittredge
January 20, 2016

Volvo service Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always More

by Cecelia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Whittredge
January 18, 2016

4 new tires & full align. wk before, told my alignment faile Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignmen More

by alignmenthoax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
? clerk 522F
Jan 18, 2016 -

Jaffarian Volvo responded

Hi My name is Dale, I am the Service Manager at Jaffarian Volvo, as a part of our service we perform an alignment check right in our drive up as you know. We try to provide the best possible service we can, I'm sure we showed you the report showing the alignment was out, to ensure we are not making things up. We do this to try to avoid any type of misunderstanding or non-needed repairs. I apologize for any type of in convenience you might have had, we have our alignment check machines calibrated monthly to insure the best possible accuracy. If Townfair's stated something different from ours then I don't really know where to go from there. I have been with Jaffarian for almost 5 years now and I try and deliver the best / honest type service I can. As you well know, you can go any where for service. I'd like to speak with you personally if you'd like too. You can reach me at 978-243-1209. Again I am sorry for any type of inconvenience we caused for you. Sincerely, Dale

Jan 18, 2016 -

alignmenthoax responded

I did not ask for Jaffarian to check my alignment. I indicated the 4 tires were brand new. It was done nonetheless. The print out scared me. It said four wheel alignment: Failed. It did not give me any measurements. It had slanted tires in Red color to scare me tht my car would collapse on the highway. Time had to be taken out of my family's busy schedule to take the Volvo back to Town Fare. Now, I don't trust Jaffarian. To hustle a $99.99 job that I didn't ask for, you lost a customer's trust. I'll service it elsewhere from now on.

January 11, 2016

GREAT SERVICE AND HELPFUL EMPLOYEES I ALWAYS GET HELP FROM THE MOMENT I WALK IN THE DOOR. I LOVE MY VOLVO AND HAVE HAD A VOLVO FOR 25 YEARS. JAFFERIAN VOLVO WILL TAKE ME HOME AND PIC More

by ldw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grandmaison, Gavin Jaffarian
January 09, 2016

Great experience at Volvo service! Volvo service department was prompt and thorough. The service manager, Dale, made sure all work was completed in the timeframe discussed. When I picke More

by Dee3884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Whittredge
January 05, 2016

I got what I wanted. Overall, I would say positive....process was a bit lengthy, but in the end everything worked out. My rep, Chris Grandmaison was outstanding, very acc More

by DaninWindham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grandmaison
December 26, 2015

Excellent! Friendly employees, nice environment, love volvos, great deal. Have had service done on previous Volvo there. Very accommodating. Offer shuttle or loa More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
December 18, 2015

Great atmosphere Great customer service. It's not your typical car dealership. They truly want you to be happy with your purchase.. This is my second Volvo and I don't More

by Daga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grandmaison
December 18, 2015

Great Service I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be do More

by Volvo Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee, Dale Whittredge, Gavin Jaffarian
December 14, 2015

New XC60 purchase. We were treated with respect and fairness while purchasing our new Volvo from the folks at Jaffarian Volvo. That isn't always the case when dealing More

by NewXC60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Johnson, sales; Tom, Juan, finance paperwork & warranty; Josh, tech guy., Gavin Jaffarian
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