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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews

600 River St

Haverhill, MA

01832

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857 Reviews of Jaffarian Volvo

July 04, 2014

Disappointed in this dealership I just want to say how disappointed I am with this dealership, my wife has been shopping for a new car, toyota and volvo, I am in the service and a me More

by palermots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Shepard
Jul 07, 2014 -

Jaffarian Volvo responded

Dear palermots, On behalf of Jaffarian Volvo Toyota Scion, I would like to apologize for your frustrating experience with our sales department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Sarkis Shamshoyan Sales Manager 978-372-8551 sarkiss@jaffarian.com

Jul 07, 2014 -

Jaffarian Volvo responded

I apologize, I added an additional "S" to my email - the correct one is sarkis@jaffarian.com. Thank you

Jul 07, 2014 -

palermots responded

We just picked up our new 2014 Venza where they matched the USAA price and the $18,500 trade in. There is no more discussion. You have lost my trust and I will continue to let everyone know of your dealerships treatment of women. M cell number is 802-316-6697.

June 27, 2014

Professional and courteous! Carl was very knowledge able about the vehicles and worked to get me the vehicle that I wanted at a great price. Would definitely recommend this deale More

by Eduffy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carl Rogers
June 18, 2014

TravLBudi Brought my Volvo in for service & had the pleasure of working with Gavin Jaffarian. He was very responsive and knew what he was talking about! I felt More

by TravLBudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Rogers
Jun 23, 2014 -

Jaffarian Volvo responded

Dear Travlbudi, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! When you are ready to purchase a Highlander, or any other new/used vehicle, Carl will be eager to assist! Take Care, The Jaffarian Volvo Toyota Team!

June 13, 2014

V60 purchase John Russo was extremely attentive and worked diligently to fix a problem with my car order. He found a great solution to the problem and referred me More

by EliseLudgin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Rogers
June 10, 2014

New volvo lease with a trade in. Excellent lease terms and fair value for the trade made this a great experience for me. No pressure to make a quick decision and the ability to test More

by ehaddad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Rogers, Sarkis Shamshoyan
May 29, 2014

Buying a new Volvo! Dealing with these three gentlemen while purchasing my 2015 S80 Volvo was a pleasure. They were extremely knowledgeable, professional, and polite. I More

by dam1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis Shamshoyan
May 12, 2014

Buying experience Having just purchased a pre-owned Volvo at Jaffarian's, I wanted to say that it was a very positive experience. The sales rep, Louis, was friendly and More

by LindaJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2014

Many thanks to everyone at Jaffarian It was Jena that drew me in to the dealership with her friendly, knowledgeable and professional phone manners. Louis certainly went out of his way to More

by davidtsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Easton
April 27, 2014

Volvo All of the people we dealt with were more than helpful, friendly and pleasant. I am extremely happy with my vehicle and look forward to having my ser More

by Regina Cuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 24, 2014

Excellent service! This is the second time I purchase a vehicle from Jaffarian Volvo and each time I received friendly and proffessional service from everyone involved i More

by nbutten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis Shamshoyan