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Jaffarian Volvo - Service Center

Haverhill, MA

4.6
183 Reviews

183 Reviews of Jaffarian Volvo - Service Center

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August 25, 2022

Really friendly staff, they answered my Questions and were really outgoing and polite thank you More

by POCHIE01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2017

Outstanding - The Video explanation of the service was great Parts needed to be ordered and the video explaining the service needed was informative and efficient. The waiting are was excellent and great place t More

by Sutterworld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Sazo
August 24, 2017

Routine maintenance and cleaning Everyone at Jaffarian is always professional and knowledgeable. Renee in service is great. Service was completed timely and as well as expected. We' More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
August 09, 2017

Great service! Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly More

by Sue56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Fischer Monteseyu(?)
July 27, 2017

Customer Service is important Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enoug More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene, Reggie
July 17, 2017

terrific service On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my ama More

by Hakuna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Regi
July 16, 2017

Service I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi a More

by Janetm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene and Maurice
April 20, 2017

Service Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian se More

by LynBel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
April 15, 2017

Quick and Easy First Maintenance Visit It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I b More

by UncleEthan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
April 07, 2017

Simple oil change resulted in 800.00 bill and 1 week later.. I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce ru More

by HateVolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gavin Jaffarian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Apr 18, 2017 -

HateVolvo responded

So the dealers response to this review was a telephone call to me saying "You gave us a bad review, we don't want your business any more and you're not welcome here".... United Airlines treats their customer better than that. By the way, the radio, Bliss system, backup camera failed again just 4 days after they fixed it.

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